Vriti Interactive On Behalf Of Reliance Infocomm — Holiday Package Voucher not received

I recently (29th December, 2009 to be precise) subscribed to the Reliance Broadband service through Vriti Interactive, Noida. I was told of an offer involving a Holiday package for 2 to Goa. However, ever since I made the purchase, the link sent to me for download of the voucher rejects my request quoting the MDN number dis not exist. Repeated emails to the sales/support person at Vriti were left unanswered and the contact numbers from which I'd been initially contacted and even those mentioned in the email for support enquiries seem to be temporarily unavailable. This is so unprofessional; they could have just not offered the voucher rather than making the offer at first and then hiding from the customer.