Reliance Infocomm Customer Care
Reliance Group
Customer satisfaction rating: 3%
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153
COMPLAINTS

Reliance Infocomm Customer Care

Reliance Group

Address
Dhirubhai Ambani Knowledge City
Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:

Fax:
Fax:
+91 22 2762 4213

Customer satisfaction rating
3%
Complaints
153
Pending
0
Resolved
5
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Reliance Infocomm Customer Care related pictures (13)

Reliance Infocomm Complaints & Reviews

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Reliance Infocomm — Reliance Jio towers www.reliancejiotowers.com

 Reliance Jio Infocomm Limited on Apr 11, 2017
Dear Customer
We inform you. reliance Jio towers ke naam se company fraud chal rahi aap koi bhi payment company ko nahi dena hai.

Account Holder Name- R.B.SOLUTIONS
Account Number:- 0065102000038854
IFSC Code:- IBKL0000065
Bankers Name: -IDBI Bank Limited

Ye fraud hai ye bihar ka account hai
.

Be aware of fraud...
Complaint comments  Read comments Complaint category Other

Reliance Infocomm — MNP Problem

 girraj0001 on Mar 19, 2017
I submitted a port request on 16th march 2017 and I got UPC CODE from reliance as RR587269 and I got a Jio sim on 17th march 2017 in Jio prime offer. But still now this Jio sim is not activated. So I called to Jio customer care and they told your request unprocessed due to wrong UPC generated from reliance so you can request once again for port . But this code valid till 31th march 2017 so I can't get new UPC code after I called to reliance for reason for why generated wrong UPC code but reliance executives told RR587269 is the correct UPC code Jio not submitted KYC to our end so we can't able to...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Infocomm — External reliance billing matter

 jayaondhiya on Mar 14, 2017
Dear Sir/ Madam,

We owe a business at a place where the Reliance Infocomm server is located. However, once we received an Electricity Bill of PGVCL in the name of Reliance Infocomm at our business place instead of Reliance Infocomm office, and hence one of our accounts personnel have paid the same electricity bill of Reliance Infocomm without the knowledge of the Actual Bill Holder.

And after knowing mistake of wrong payment of bill by our concerned person of the accounts department, he have complaint regarding this issue at the reliance infocomm office many a times;...
Complaint comments  Read comments [3]Complaint category Telecommunications

Reliance Infocomm — Overcharge with adpaystrmg subscription

 Harinder singh Thakur on Mar 5, 2017
I am a postpaid user of reliance punjab circle. I am just fed up with all these unnecessary charges every month.this month i came to know a new term called "adpaystrmgmlysubscription" and was forced to pay rs 90 for which i never subscribed. Even i am not aware of this term that what the hell it is.
So now this is how reliance wants to earn money...surprised
So bottomline dear reliance STOP BEGGING STOP LOOTING, START BELIEVING IN GOOD SERVICE....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Infocomm — Puja number

 Nachiketh Bharadwaj on Feb 16, 2017
My phone is not working since this morning..it has been asking for puk number.. help me in getting this puk number as soon as possible.
I want the puk number of my reliance gsm sim.. please provide and help as I am in urgent.. I have been out for a place alone and I have no phone to contact anyone.. I have been using the hotel manager's phonesince today morning.. help me in resolving this issue as soon as possible.....
Complaint comments  Read comments [2]Complaint category Education

Reliance Infocomm — Your seb portal is not working

 manoj31963 on Feb 16, 2017
Since day before yesterday your SEB portal is not working . I tried to contact on phone given online but phone is not existing .
Why you are not updating your contact no. online . Why consumer will suffer after paying you .
Please update phone no. and also make sure that your SEB portal is working for consumers .
Thanking you . Awaiting for your kind help and solutions ....
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Infocomm — VAS - Value Added Services

 G. Andrew Avelin on Feb 2, 2017
This is to inform you all that I am getting a second bad experience with reliance infocomm postpaid service. I have been billed last month for a service which I never activated for a VAS from my postpaid mobile number of reliance.

I indeed unsubscribed the same. But again this month they have sent a bill asking for an extra payment to pay for a service which is so called a VAS by them.

This is indeed a perfect crime against the customers of reliance postpaid service.

I am going to disconnect the postpaid service from Reliance ASAP. I made an online chat...
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Infocomm — Blocked SIM

 ravinder s rawat on Jan 9, 2017
Dear,
sir
i have reliance gsm number but from today night i am unable to use number.
my sim card asking for puk code number.I am unable to contact . please solve my problem on urgent basis its very important for me to unlock my sim.my no. 8882681204.please make me sure that when my sim going to unlock.its very very urgent

Thank you
your faithfully customer,
RAVINDER SINGH RAWAT
8882681204...
Complaint comments  Read comments [3]Complaint category Other

Reliance Infocomm — Complaint is regarding the reliance Jio network problem

 Bhardwaj Ankur on Jan 5, 2017
Dear Sir/Mam,

Greetings!

This complaint is regarding the reliance Jio network problem.

I want to bring your kind notice that my village (Parli) is located near by Anupshahr Tehsil district Bulandshahr, Uttar Paradesh. we face alot issues in network connectivity in all network. Village people (approximate - 1000 people) are using mobile in my village but all facing network problem and call drop problem since last few months also want to inform that near by villagers are also facing same problem from long time.

I request to look into the...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Infocomm — Harassing me via sending demand notice cum intimation letter

 zeeshan1155 on Jan 4, 2017
I had already complaint reliance personal that i am not using the connection. I had a connection of Rs. 520 postpaid which is increased by reliance in august to 1000 PM. I launched the complain, reliance people called me I told them I am not using the connection they told ok we will look for it after some time they are sending me threatening letters.

Ref No: Reliance ADVJAN17/428068

To,

ZEESHAN HUSAIN

C/O A 55 GYANESHWARI APARTMENT

OPP GAJANAN TEMPLE NEAR SHRADDHA HOSPITAL SAHAKAR NAGAR PUNE.

CAF 500007645675,...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Infocomm — Unnecessary account balance deducted

 suraj bhan new on Dec 27, 2016
I recharged my reliance no. 9015130822 with Rs.200. and all the balance has been deducted, getting multiple message related to some vas services which I never raised a requests and balance has been deducted.

Please let know how can I get my money back and stop this fraud which reliance doing a lot of time.

I am really very frustrated. Please let me know where I can raise a complaint against this fraud....
Complaint comments  Read comments [3]Complaint category Unauthorized charges

Reliance Infocomm — Amount deducted automatically

 Jeo Rathore on Dec 24, 2016
On 24th dec2016 at 5:40 pm i got a msg that adpaystrmg mly subs services activated in my mobile. Though i have not subscribed such services. I call on 198 to refund the amt and unsubscibed this services. They say aapke no. Pe subscribed ho haya hai hum kuch nahi kar sakte paisa refund nahi hoga service band kar sakte hai. When i asked him to transfer the call to superior person i want my money back. They put the call on hold then disconnet the call . I frusted with the responce of ur representative.
Just i want to say please refund my money. If not the reply with the detail why then i decide...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Infocomm — RE: Unauthorised debit from mobile no 9302417410

 coolsan888 on Dec 12, 2016
On 13th october 2016 at 8.31am i got a msg that adpaystrmg mly subs services activated in my mobile. Though i have not subscribed such services. ye service jitna bhi mobile me balance hota hai sabhi khatam kar deta hai. mujhe ye pata nahi chalta aisa company kyo karti hai. are customer ke balance per daka to mat dalo. my mobile no is 9302417410.
Just i want to say please refund my money. If not the reply with the detail why then i decide to what to do
Waitng for ur reply...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Infocomm — Incoming message and calls not able to receive. [Resolved]

 itsdev on Nov 29, 2016
Hello,
I tried to port my number 9980017270 from airtel (Karnataka) to reliance (Rajasthan) at udaipur, I received new reliance sim of Rajasthan. But while porting reliance converted my sim from airtel ( Karnataka) to reliance (Karnataka), resulting my number been of Karnataka and sim is of Rajasthan.

Therefore, I am not able to receive incoming call and incoming message. Also, if i sent port out message, I am not able to receive UPC code.

For this, I have 2 solutions ( in my opinion):-
1> Either reliance should sent me reliance duplicate sim from karnataka...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Infocomm — Change tariff without information

 Ajayyadav1963 on Nov 21, 2016
Dear sir

Mera no 9314056105 hai post paid connection...
Aug me bill tha rent900-discount450+tax67.5=517.50
Ep me rent930+data&vas52.07-discount450+tax79.81=611.88
Oct me rent1050-discount450+tax92.58=709.7+late payment100=809.66

Last month bhi baat karane ki koshish ki thi lekin nahi suni gai...

Ab mai kya karoon?

Ajay yadav...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Infocomm — Lyf wind 4

 raghunathas on Nov 8, 2016
Dear sir,
I have take wind 4 mobile on 10-7-16 and it is started giving problem in charging port,
I went to visit lyf care centere ramanagar, they are not accept my mobile and started telling story mobile is physical damage.

When it was charging it was blinking, i tried to explain all the things, they are not able to understood & rejected.

As per their view this is charging port problem, i very clearly informed this is a board problem.

After this i changed charging port from outside, but still problem is same continuing and this is a pure...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Infocomm — My simple card blocked

 dr.d.k.badri narayanan on Oct 27, 2016
Hi
I have been using the simcard 9543259493 for the past 7 years. Recently during the last year i could not use the simple regularly. I tried to make calls, but it could not be made. I tried to raise my issue with the provider, but no response as they have blocked. How to get unblock or port to some other provider? Please help me.
Thanks
Badri narayanan...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Infocomm — Asking for bribe to disconnect my mobile

 Kamlesh Santuramani on Oct 23, 2016
As i have reached the reliance gallery to disconnect my mobile no. 8055727977 on 17/10/2016.. Given all clear documents.. And cleared all my dues.. My next bill generating date was 23/10/16.. And after clearing all my documents and bill.. The person asked me for rupees 500/- as his charges for disconnecting the number as a comllain abt him on same day to customer care.. And also on 20/10/16. Customer complain no is 251176008. Now the gallery person is saying jo karna hai kar lo.. New bill generate hone ke baad mobile band karunga jisko dum hai rok ke dikhaye warna give me extra 500/- rupees.. Now...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Infocomm — I have not used my jio barcode but it shows that it has been redeemed

 Md Saif Ali Khan on Oct 20, 2016
I have generate bar code from my 4g mobile 03.10.2016 but when i went to reliance digital store 20.10.2016 for new jio connection at your aligarh (Medical road) store reliance digital. They put my finger print and after process all data have told me that my welcome offer bar code has been redeemed. I am helpless why my imei phone generated bar code redeemed while i have not taking any jio sim. Please help me it's very urgent that my imei / bard code has been stolen by another.
It's too big problem because my aadhar and kyc are registered for generating the code.

My bar code...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Infocomm — Cheated by company Reliance communication

 Aniruddha Jha on Oct 20, 2016
Dear sir,
Greeting from Jugal Kishore Jha !
I would like bring this matter for your notice .we have have been cheated by company Reliance communication.I believe, i am not only person who has been cheated, there are so many people are cheated every day in india .we have raise several grievance to various stage but there are no response from anybody .
Let me share my stories .I am Jugal kishore jha & Retire state government employee
Based on agreement and consequence offer from mr. rjeev kumar c/o reliance 3g solution, who came to came across a advt in ananda bazar newspaper...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

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