Reliance Infocomm Customer Care
Reliance Group
Customer satisfaction rating: 3%
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179
COMPLAINTS

Reliance Infocomm Customer Care

Reliance Group

Address
Dhirubhai Ambani Knowledge City
Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
12
down
8

Fax:
Fax:
+91 22 2762 4213  

Customer satisfaction rating
3%
Complaints
179
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Reliance Infocomm Complaints & Reviews

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Reliance Infocomm — jio phone advance

 Deepak D. Khaire on Nov 26, 2017
I booked jio phone online with an advance of rs. 500/-. After that the company revealed the specification of the phoion id is ne and the monthly tariff. These are against what was advertised before booking. These does not meet my requirements, so please refund the advance amount of rs.500. My transact id is transaction id : fv000001wl3f. Please refund the amount in toto immediately....
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Infocomm — payment not received

 priyanka@1234567 on Nov 15, 2017
Hi team,
I have recharged my geo number from hdfc online netbanking. My money got dedicated from my bank account but, i haven't receive any charge on my mobile. I want my money back in my bank account. Please do the needful. I have called to reliance helpline but i didn't get any response from them. Even bank authority don't know t resolve it.

Date: 10 nov 2017
Plan: rs 399
Number:[protected]
Transaction id:[protected]...
Complaint comments  Read comments Complaint category Unauthorized charges

Reliance Infocomm — linking of aadhar

 putrus on Nov 7, 2017
I have purchased a jio sim card at kolhapur maharashtra. The local retailers are expressing their inability to link it with my aadhar number on grounds that it has been obtained at ranchi (Jharkhand) and they do not have technical support for such cases. It is surprising since they sold me the sim card on the same aadhar number. Moreover i have used the same aadhar number for linking my vodafone number. I think it is not proper and against govt directions. Please help....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Infocomm — mobile tower

 Rahul0881 on Nov 3, 2017
Removal of mobile tower in residential area at roof of h. No. 881-29 kamal colony model town rohtak-124001 haryana. We would like to lodge complaint on behalf of residents of kamal colony model town, rohtak-124001. Thereby putting the life of residents in vicinity in hazardous situation. Our complaint is specific that one, mrs. Sunita. And mr. Jagbir lohchab had licensed his/her premises to mobile company for installation of mobile tower in midst area. When residents know about the hazardous problems from the tower, they immediately objected and requested for termination of agreement and informed...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Infocomm — sim locked asking for puk no

 santosh nilajagi on Nov 2, 2017
Sir,
I santosh g nilajagi from belgaum karnataka using you mobli no [protected] and sim no[protected]r has blocked from 28/10/17
And is asking for puk no please help me and email puk no on my emailid
Santoshgn189@gmail.com or my alternet mobli no [protected].
My aadhar card no is[protected]


From santosh g nilajagi
Sec no 9 plotno 27 1st main 2nd crosss
Mal maruti ext belgaum 590016 karnataka...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Infocomm — unable to make calls

 Dheeraj Chandwani on Oct 30, 2017
I am having a reliance gsm no [protected]. I recharged with a amount of rs 199 last month and it is valid till 14/11/2017. Balance is also available but calls are not going. The reason told is insufficient balance. Customer care is not picking up the phone. Pathetic experience from reliance. Want a quick solution or will post it publicly and will tag narendra modi and anil ambani. Fed up of this operator. Others specifically airtel is thousand times better.
From ajmer
Dheeraj chandwani...
Complaint comments  Read comments Complaint category Utility Services

Reliance Infocomm — reliance gsm puk code number unlock my reliance gsm sim

 DD Tiwari on Oct 30, 2017
Dear sir/madam
I have reliance gsm prepaid number but from yesterday night i am unable to use number.
My sim card asking for puk code number. I am unable to contact. Please solve my problem on urgent basis its very important for me to unlock my sim. My no. [protected]. Please make me sure that when my sim goning to unlock. Its very very urgent

Thank you!
Your customer,

Dd tiwari

Mobile no. : [protected]

E-mail : nnrweb.2012@gmail.com

Sim no. :[protected]...
Complaint comments  Read comments Complaint category News & Media

Reliance Infocomm — no network in my sim

 Abhi Rathore on Oct 17, 2017
I am using reliance gsm sim from long time but frim today their is no network in my sim at home circle when i called on my number from other numbet it says my number is switched off moreover when i triedreaching custimer care they reply due to emergency situation we cant help you and also i have activated call forweding on my number but that too didnot working on my number....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Infocomm — stop the work of mobile tower in midst of residential area at roof of jayshree stores

 teamasalfa on Oct 13, 2017
We would like to lodge complaint on behalf of residents of sane guruji nagar, asalfa village, ghatkopar, mumbai – 400084 and thereby putting the life of residents in vicinity in hazardous situation.

Our complaint is specific that, one mr. Bharat, resident of above mentioned address, is leasing his premises to mobile company for installation of mobile tower in midst of residential area of, sane guruji nagar, asalfa vilage, ghatkopar, mumbai 400084.

When residents came to know about this fact, they immediately objected the said installation and also requested to the...
Complaint comments  Read comments Complaint category Municipal Corporation

Reliance Infocomm — prepaid recharge

 bajikolah on Oct 6, 2017
I had sought recharge of rs 310/- on 01.09.2017 for my wife's mobile no. [protected] which had failed but my account with the bank was debited through net banking. The transaction no. Appearing is[protected]. I had mailed twice on 13.09.2017 and 19.09.2017 seeking refund of the amount but have not received a response to my emails. I would once again request to kindly look into the matter and instruct my bank to refund the recharge amount of rs 310/- for the failed transaction at the earliest. The connection is in the name of mrs niloufer b. Kolah...
Complaint comments  Read comments Complaint category Banks

Reliance Infocomm — hopeless service and outgoing barred

 deepakupadhyay007 on Sep 19, 2017
This is very bad from reliance gsm i am their postpaid customer i pay my bills on time still they have barred my outgoing calls, they want me to pay advance rental which i will never pay, they cant impose anything on my without my consent, i raised complaint several times but reliance dont care about their customers who are paying them alot of money, your company is because we are your customers and when you will create problem for your customers than who will like to go for reliance gsm. My number is [protected]...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Infocomm — abuse call from mobile no. 8135009147

 maneesh dwivedi on Sep 1, 2017
Just after my complaint for incorrect billing, i received two different responses :-

(1) one call from [protected] at 17:33 hrs. Today 01-sept-2017, he abused me with very bad words because i complained.

(2) second call from a gentle person from [protected] at 17:40 hrs., he assured me for refund me excessive billing, but as per him they will need my debit card number for confirmation. I gave them option of adjust excessive amount in my next billing. But because of some rules, they cannot adjust and need my debit card number.

I am confused, because just...
Complaint comments  Read comments [3]Complaint category Telecommunications

Reliance Infocomm — wrong billing, worst billing software

 maneesh dwivedi on Sep 1, 2017
Dear sir,

Requesting to correct my billing of last three months and return back excessive amount charged.
It is again third month my bill is just double from my original plan of 499 for unlimited calling.

This time i have bill of 1077 inr, before it was more than 900 inr for last two months. I am fed up from last three months wrong billing.

Last month and before this, i have complained many times telephonically to customer care about wrong billing and they ensured that next bill will be correct. But though this time, my bill is more than 499...
Complaint comments  Read comments [3]Complaint category Telecommunications

Reliance Infocomm — advance rental and frequent misbehave on call.

 prashantconsumer on Aug 27, 2017
Hello,
I am reliance sim user since 13 years.
I am using postpaid connection.
This company has very poor network for calling and data.

When i tried to port this number, they unnecessarily levied advance monthly rental on my bill, however they already have my rs.1000/-. Deposited with them as a security deposit.

Now they are continuosly calling me for payment, current bill and advance rental.

And not reversing unnecessary charges of advance rental, not improving services.

Kindly instruct them to reverse all illegal...
Complaint comments  Read comments [2]Complaint category Telecommunications

Reliance Infocomm — reliance jio phone booking transaction failed but money deducted from bank account [Resolved]

 marvel nag on Aug 26, 2017
I have booked jio phone via my jio app and paid rs.500/- from sbi debit card but transaction failed. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]
Name: j nagesh
Place : hyderabad, telangana state
Pin - 500 061...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Infocomm — amount deducted from bank phone not booked [Resolved]

 rvarunkumar on Aug 26, 2017
Sir i booked through my number [protected] your jio phone on[protected] evening the amount was cut from my bank account of 500 rupees and i got the order id as fv0000017js2 but i did not receive the confirmation message to the above mobile number upto now. The amount when i checked with the bank statement was cut on[protected] evening... Then what i have to do plz. Solve my issue and reback the money to my bank account as soon as possible... Arun...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Infocomm — amount deducted but order did not received

 Chandra Sekhar Velaga on Aug 25, 2017
Reliance jio infocomm — jio phone booking transaction failed but money deducted from bank account

2 reviews
Sh shail522endra on aug 25, 2017
Submit a complaint
I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have...
Complaint comments  Read comments Complaint category Credit Cards

Reliance Infocomm — wrong bill

 deepakupadhyay007 on Aug 23, 2017
This is very sad to say that reliance infocomm is sending wrong bill to me they want me to pay advance for next month early which i am not going to pay. Many times i have informed the company but no body is listening to me. This is very bad from the reliance gsm. Please solve my problem soon. My postpaid number is [protected]. Several times i told them to send me the bill of what i have use and than i will pay the bill but they dont listen to me nor willing to edit the bill i have no choice now except consumer court....
Complaint comments  Read comments [2]Complaint category Telecommunications

Reliance Infocomm — puk blocked sim

 Trivedi Yash on Aug 12, 2017
Dear,
Sir
I have reliance gsm number but from yesterday night i am unable to use number.
My sim card asking for puk code number. I am unable to contact. Please solve my problem on urgent basis its very important for me to unlock my sim. My no.[protected]. Please make me sure that when my sim goning to unlock. Its very very urgent

Thank you
Your faithfully customer,
[protected]...
Complaint comments  Read comments [1]Complaint category Other

Reliance Infocomm — despite the permission, reliance dig the land illegally and laid the cable without our knowledge.

 TSRayudu on Aug 3, 2017
My name is tv subbaiah, settled in hyderabad. We have lands at our native place kadapa. Reliance has laid the cable in our land without our permission and knowledge. Request to remove the cable which was laid illegally in our land and connected to the tower located in other's land owner.
.
Address: j. Kottapalli vi, ck dinne mandal, kadapa dist, andhra pradesh.
Contact number: [protected]...
Complaint comments  Read comments Complaint category Telecommunications

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