Reliance Infocomm Customer Care
Reliance Group
Customer satisfaction rating: 3%
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172
COMPLAINTS

Reliance Infocomm Customer Care

Reliance Group

Address
Dhirubhai Ambani Knowledge City
Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:

Fax:
Fax:
+91 22 2762 4213

Customer satisfaction rating
3%
Complaints
172
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Reliance Infocomm Complaints & Reviews

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Reliance Infocomm — no network in my sim

 Abhi Rathore on Oct 17, 2017
I am using reliance gsm sim from long time but frim today their is no network in my sim at home circle when i called on my number from other numbet it says my number is switched off moreover when i triedreaching custimer care they reply due to emergency situation we cant help you and also i have activated call forweding on my number but that too didnot working on my number....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Infocomm — stop the work of mobile tower in midst of residential area at roof of jayshree stores

 teamasalfa on Oct 13, 2017
We would like to lodge complaint on behalf of residents of sane guruji nagar, asalfa village, ghatkopar, mumbai – 400084 and thereby putting the life of residents in vicinity in hazardous situation.

Our complaint is specific that, one mr. Bharat, resident of above mentioned address, is leasing his premises to mobile company for installation of mobile tower in midst of residential area of, sane guruji nagar, asalfa vilage, ghatkopar, mumbai 400084.

When residents came to know about this fact, they immediately objected the said installation and also requested to the...
Complaint comments  Read comments Complaint category Municipal Corporation

Reliance Infocomm — prepaid recharge

 bajikolah on Oct 6, 2017
I had sought recharge of rs 310/- on 01.09.2017 for my wife's mobile no. 8081861741 which had failed but my account with the bank was debited through net banking. The transaction no. Appearing is 724415274947. I had mailed twice on 13.09.2017 and 19.09.2017 seeking refund of the amount but have not received a response to my emails. I would once again request to kindly look into the matter and instruct my bank to refund the recharge amount of rs 310/- for the failed transaction at the earliest. The connection is in the name of mrs niloufer b. Kolah...
Complaint comments  Read comments Complaint category Banks

Reliance Infocomm — hopeless service and outgoing barred

 deepakupadhyay007 on Sep 19, 2017
This is very bad from reliance gsm i am their postpaid customer i pay my bills on time still they have barred my outgoing calls, they want me to pay advance rental which i will never pay, they cant impose anything on my without my consent, i raised complaint several times but reliance dont care about their customers who are paying them alot of money, your company is because we are your customers and when you will create problem for your customers than who will like to go for reliance gsm. My number is 8899117077...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Infocomm — abuse call from mobile no. 8135009147

 maneesh dwivedi on Sep 1, 2017
Just after my complaint for incorrect billing, i received two different responses :-

(1) one call from 8135009147 at 17:33 hrs. Today 01-sept-2017, he abused me with very bad words because i complained.

(2) second call from a gentle person from 8860124726 at 17:40 hrs., he assured me for refund me excessive billing, but as per him they will need my debit card number for confirmation. I gave them option of adjust excessive amount in my next billing. But because of some rules, they cannot adjust and need my debit card number.

I am confused, because just...
Complaint comments  Read comments [3]Complaint category Telecommunications

Reliance Infocomm — wrong billing, worst billing software

 maneesh dwivedi on Sep 1, 2017
Dear sir,

Requesting to correct my billing of last three months and return back excessive amount charged.
It is again third month my bill is just double from my original plan of 499 for unlimited calling.

This time i have bill of 1077 inr, before it was more than 900 inr for last two months. I am fed up from last three months wrong billing.

Last month and before this, i have complained many times telephonically to customer care about wrong billing and they ensured that next bill will be correct. But though this time, my bill is more than 499...
Complaint comments  Read comments [3]Complaint category Telecommunications

Reliance Infocomm — advance rental and frequent misbehave on call.

 prashantconsumer on Aug 27, 2017
Hello,
I am reliance sim user since 13 years.
I am using postpaid connection.
This company has very poor network for calling and data.

When i tried to port this number, they unnecessarily levied advance monthly rental on my bill, however they already have my rs.1000/-. Deposited with them as a security deposit.

Now they are continuosly calling me for payment, current bill and advance rental.

And not reversing unnecessary charges of advance rental, not improving services.

Kindly instruct them to reverse all illegal...
Complaint comments  Read comments [2]Complaint category Telecommunications

Reliance Infocomm — reliance jio phone booking transaction failed but money deducted from bank account [Resolved]

 marvel nag on Aug 26, 2017
I have booked jio phone via my jio app and paid rs.500/- from sbi debit card but transaction failed. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-9908217352
Name: j nagesh
Place : hyderabad, telangana state
Pin - 500 061...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Infocomm — amount deducted from bank phone not booked [Resolved]

 rvarunkumar on Aug 26, 2017
Sir i booked through my number 9985267801 your jio phone on 24-08-2017 evening the amount was cut from my bank account of 500 rupees and i got the order id as fv0000017js2 but i did not receive the confirmation message to the above mobile number upto now. The amount when i checked with the bank statement was cut on 24-08-2017 evening... Then what i have to do plz. Solve my issue and reback the money to my bank account as soon as possible... Arun...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Infocomm — amount deducted but order did not received

 Chandra Sekhar Velaga on Aug 25, 2017
Reliance jio infocomm — jio phone booking transaction failed but money deducted from bank account

2 reviews
Sh shail522endra on aug 25, 2017
Submit a complaint
I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have...
Complaint comments  Read comments Complaint category Credit Cards

Reliance Infocomm — wrong bill

 deepakupadhyay007 on Aug 23, 2017
This is very sad to say that reliance infocomm is sending wrong bill to me they want me to pay advance for next month early which i am not going to pay. Many times i have informed the company but no body is listening to me. This is very bad from the reliance gsm. Please solve my problem soon. My postpaid number is 8899117077. Several times i told them to send me the bill of what i have use and than i will pay the bill but they dont listen to me nor willing to edit the bill i have no choice now except consumer court....
Complaint comments  Read comments [2]Complaint category Telecommunications

Reliance Infocomm — puk blocked sim

 Trivedi Yash on Aug 12, 2017
Dear,
Sir
I have reliance gsm number but from yesterday night i am unable to use number.
My sim card asking for puk code number. I am unable to contact. Please solve my problem on urgent basis its very important for me to unlock my sim. My no. 8991215524050883877. Please make me sure that when my sim goning to unlock. Its very very urgent

Thank you
Your faithfully customer,
9580954280...
Complaint comments  Read comments [1]Complaint category Other

Reliance Infocomm — despite the permission, reliance dig the land illegally and laid the cable without our knowledge.

 TSRayudu on Aug 3, 2017
My name is tv subbaiah, settled in hyderabad. We have lands at our native place kadapa. Reliance has laid the cable in our land without our permission and knowledge. Request to remove the cable which was laid illegally in our land and connected to the tower located in other's land owner.
.
Address: j. Kottapalli vi, ck dinne mandal, kadapa dist, andhra pradesh.
Contact number: 9550649442...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Infocomm — not received any 4g data entitled under my current plan

 Prathit N patel on Jul 22, 2017
Subject: not getting entitled benefits of 4g data.
I am a prime coustemer of your fraudulant company with number 8160795011. I have recharged under your 509 scheme and according to that i am entitled to get 2gb 4g data everyday but instead of that i have been getting only 150-200 mb data and after that i just receive the massage that i have exhausted all my data (I had set limit).. Please do something regarding my problem......
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Infocomm — Prepaid plan mbbp152_3g not activated properly

 PARESH KUMAR BIHARI on Jun 23, 2017
Date of recharge 22/06/2017
Amount recharged =152
Prepaid plan mbbp152_3g
Complaint nos sr no. 257321370
Please apply the 500 min free calling.

Multiple calls have been made to 30333333 but unable to contact reliance. I have received only data balance. There is no 500 min other network free calling min.

Paresh/rel. No:8467039224
Others no:9811898390...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Infocomm — Fraud/from reliance

 iamrahulpathak on Jun 14, 2017
Hello,

I have post paid number 9015066047 of reliance india mobile delhi/ncr, someone from sales team called me that my number is selected for rs 299 monthly rental and it's for 4g unlimited, unlimited call free but now after 7 days i received a sms from reliance to inform me that i have pending bills of 399 and i have only 6gb not that as they told me unlimited with no fup for a month and also they told me that i don't have to pay any extra rupee than 299 but my service provider is charging for tax now.
I want to close my sim and want to over every subscription.
Kindly...
Complaint comments  Read comments [2]Complaint category Telecommunications

Reliance Infocomm — Refund for cancellation

 vktheking on May 28, 2017
Hello sir/madam,
I had applied for Reliance jio sim through e-kyc on 21-05-2017 and I was told that it would be activated by evening. But, I received a message that my application for sim has been rejected and was told that I would get back the ₹408 I paid as soon as I go back to the store. But when I went back to the store they refused from giving any refund right away and told us that it would take atleast one month to get back our refund and started talking arrogantly. Then the next day they asked me to come back and register my complaint and when I went back they told me that the guy...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Infocomm — Deduction of Rs 30 from reliance main account

 sandipan2777 on May 19, 2017
Good day,

Again there is unwanted balance deduction from my account worth rs 30 .I don't understand why you are doing this repeatedly.
I never made any call nor I used it for anything.
Please look into this and refund my amount immediately.
Please stop all unwanted service if anything is activated from your side....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Infocomm — Locked phone number 9350965849 reliance

 radhakrishnanparlikad on May 19, 2017
Dear sir,

 with regret i would like to inform you that my telephone connection was disconnected.  actually, i could not able to receive the messages you have sent regarding the submission of  documents.  when i recharged the mobile then also you have not informed the disconnection.   now  my connection disconnected. I approached your customer care. But no body is hearing my complaint.  my all corresspondence  are with this number.  near abount 15 years i am using this number.  if i lost the connection there will be  much problems in my life. 

 i humbly...
Complaint comments  Read comments [3]Complaint category Banks

Reliance Infocomm — My sim locked send me puk number

 aniket bhakare on May 7, 2017
My reliance gsm sim locked. I want puk number to unlock it. My mobile no is 8055474193 and sim no is 8991133690000017095. My handsade is micromax mobile. My address is 333, hiravi layout, wathoda road, nagpur, maharashtra. I can not unlock my reliance gsm sim. Phone ask me puk number to unlock it. Please sent my puk number on 8055474193. Thank you...
Complaint comments  Read comments Complaint category Mobile Handsets

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