[Resolved]  Vrl Logistics — Irresponsibility of Conductor to make customer to get down at designated place.

Address:

Dharwad, Karnataka

This is an complaint to inform you that the PNR 12744417 suppose to get down at dharwad. But your persons didnot wake up the customer at the destinated place resulting the straight away went on bye pass. All of a sudden, the custmer noticed that the bus is already reached MK hubli. Immediately it is informed to the driver to stop. The customer got down at MK hubli instead of Dharwad i.e., 55 kms away from Dharwad.

Just imagine if the customer would have been a lady? what would be the case. This type of irresponsibility personals services from your esteemed organisation is not acceptable under any circumstances.

You are request to take immediate action on concerned person and feedback to me the action taken so that further we should be careful to choose your travel services.

Mob:[protected]