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VRL Logistics / VRL Group Complaints & Reviews

www.vrllogistics.com

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Updated: Mar 16, 2025

Complaints 1259

Resolved

252

Unresolved

1007

So far, so good. VRL Logistics / VRL Group is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope VRL Logistics / VRL Group will keep up the work and continue to help more customers with their concerns even better 🤝

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Lr number 1081226823

Parcel Booked for Pickup & Delivery not Picked-Up & Not Refund My money back.

Package not delivering : even no one giving status

Consignment # 9016487838

LR No 10679990856 Not tracing and material not received

Most useful reviews

increasing price from rs 6.50to rs 7.50 with in 15days and door delivery by rs 500/-

I had lost CONSIGNEE'S copy

Roodly behaviour and refusing to book parcel

Damaged Parcel received - 1031366786

VRL Logistics / VRL Group reviews & complaints(1259)

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Address: Chikmagalur

Hello Vrl Logistics group
It's sad to say that you've have lost my 15 years of trust and respect!

I live in Chikmagalur branch and working with you since 2010. Just asked the manager to deliver goods and asked for delayed sealand signature. He was so arrogant for not providing seal( which was misplaced due to festive season)

Infact you've hiked your prices and couldn't improve services upon that couldn't...

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Address: AHMEDABAD

Shipment is under door delivery terms
they are asking for money first to move the goods, daily giving new excuses of goods already on the way, dispatched
or e way issue.
Run by some bastard staff
LR NO [protected]
CONTACT INFO OF STAFF [protected]...

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All. The timing mentioned of drop are pathetic they mentioned the bus will. Be reaching banglore @7.30 it's 12.00 we still don't reach and when drive is being asked they shout snd agrue with us...

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Hello everyone

i am prankul agarwal from prankul textiles pilkhuwa

i want to say that on[protected] my one bale was sent to vrl logistics pilkhuwa booking office and as my one bale approach they told that we will not accept this and the booking is closed

i and my vehicle driver request to the pilkhuwa booking office manager and munim but they didn't received that and not give any proper response...

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Address: Giriraj Annexe, Circuit House Road

I had bought few archery related products outside of Tamil Nadu from a company. They had booked my products for delivery on 6th May with an assurance that I will be getting my product within 10 days maximum.
I got a fake message that the item has reached the destination on 15th itself. But this company is claiming that they have not received the product and they are yet to deliver .
I am not sure if such a company really exist in real or is part of cyber fraud.

+2 photos

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

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LR - [protected] dt-26-2-24 delivered without consingee copy to the consignee...

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We have booked our shipment on 23rd April 2024 Tracking no [protected], It has been sent to Varur TPT from Gangavathi TPT, on 24th April, it has been more than 6 days there is no movement of our shipment
Kindly escalate the issue and make faster delivery...

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Address: Ayanambakkam, Vanagaram, Chennai

LR No. [protected] Booking Date - 09/04/2024.
Consignor - Aggarwal Art and Pattern Pvt Ltd
Consignee - PDN Elevators and Engineering Services

This Consignment was booked 20 days and so for not received.
There no proper information @ Chennai Vagaram and Chennai Red Hills VRL Godowns.
We are informed the system is showing the Consignment was dispatched from Banglore on 24/04/2024 but Material not come...

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Address: Swastik sales 108 readymade complex pardeshipura indore ( m.p)

My client booked 4 parcel from bijapur (Karnataka) with LR no [protected] to indore vrl office he already submitted LR to bijapur vrl office for dispatch goods to us now indore vrl office they are creating issue and not dispatching goods VRL logistics is the worst logistic company I have ever seen....

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Address: IPM AND FUMIGATION INDIA CHUNABHATTI MUMBAI 022

We dispatched material from vrl logistics sewari to pune door delivery dt on 18.3.2024, on vrl logistics site they showing status of material is redirected dt on 23.3.24

lr no. [protected]

contact person name : vilas chendkapure/akash solunke
contact no. : [protected] / [protected]...

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Address: ahmednagar

Every time whenever we book any parcel from delhin to ahmednagar
all our parcel take minimum time period of 20 days
the reason is in sambhajinagar parcel kept for a long time like for more than 5-8 days and after that its takes again 2-3 days to get delivered
we thought that we will get parcel on time while working with vrl but we are very unsatisfied with the service of vrl...

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Address: VRL Logistic, Delhi-110006 Office

Parcel Booked for Pickup & Delivery not Picked-Up

Parcel Booking Date : 29-Feb-2024
from : Kurnool (AP) to Gurgaon (HR)
Booked at : VRL Logistic, Delhi-110006 office, (Amount paid Rs. 1200/-)

after booking Parcel and paid the Loding Slip amount of Rs. 1200/-
they are not arrange any Pick-Up from Consigner & also when I call to VRL Delhi Office for Update My Booking status they are for not...

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Address: bamboo bazar mysore

Our consignment number is[protected] it is booked on dtd;02.03.2024. we are check your tracking portal it is show material in go-down, its delivery date is 06.03.2024, still we have not received....

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Address: 507 Sahitya Business Park Nr, Sahjanad Business Park , Nikol Ringroad

We have been waiting for resolution of Damaged material by VRL Logistics.
From Khordha (Bhubneshwar - Oddisa) to Ahmedabad (adiksr branch)
having LR NO [protected]*6
our material is case sensitive used in manufacturing of solar panels.
we can not even put it in vertical side other wise its winding can be damaged and further it can not be used on machine.
its copper ribbon with coating of snpb.
when...

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Address: nalagarh himachal Pradesh

There is a package booked through vrl from delhi to nalagarh (himachal) on 14/02/2024.
But till now didnt getting any information regarding the same. Even no one is giving right answer from the transport.
customer care number not working, even no one replying on mails....

+1 photos

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Address: Vibha Fashion Designer Studio , Chennai

I have been following up with VRL logistics for a consignment send from Coimbatore to Chennai -Door delivery . No one is owing the same & giving a response . need some one to help me to get my material
The Material was booked on 7/2/2024 via Consignment # [protected] from Coimbatore to Chennai....

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One of my supplier is booked material from Mumbai to Nandyal.
The consignment number is mentioned above in the subject line.
The given LR number is not tracable.
The Nandyal VRL persons are helpless in providing the information of the non-tracable material status.

Being a 5k crore turnover organization, it is shameless to have the non-tracable Consignments.

Even the customercare people also...

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Bus No: MH09FL7240
Mumbai Hubballi on[protected]

Almost one hour stop in the morning at sankeshwar for tea. While as the announcement was only for 15 mins. Upon asking Driver became wild and rude. I saw him taking some amounts from the hotel owner, probably to delay the departure to increase his business. This causes inconvenience to the passenger especially when the bus is already running late by almost 2 hours. This...

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Address: Greenpark Exports Pvt Ltd, Royapettah, Chennai-600014

Dear VRL Lazy Team,

We have booked goods thru your VRL, Narayanavanam on 23.12.2023 with LR No:[protected] with 2 bags to chennai. till now goods never reached to our address. they have deliver partial delivery on 22.01.2024 with partial delivery of 1 bag. when we ask the driver they said, we are searching bags it may deliver tomorrow. even we are trying to reach them thru phone and direct visit. nobody is ready to response....

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Your Bus Drivers are very reckless. They have 25 passengers and above on board while they met with an accident and just missed to kill everyone in there bad driving or urgency.
Bus no. KA25C8093 on 29th December 2023
Hubli to Mangalore.
I hope you take professional drivers who have good responsibility and integrity towards thier duties.
We just got saved from dieing....

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