Claimed

VRL Logistics / VRL Group Complaints & Reviews

1
Updated: Feb 11, 2026
Complaints 1265
Resolved
252
Unresolved
1013
Contacts

File a complaint to VRL Logistics / VRL Group

Having problems with VRL Logistics / VRL Group?

File a complaint and get it resolved by VRL Logistics / VRL Group customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

VRL Logistics / VRL Group reviews & complaints(1265)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Q
qwer789
from KOLKATA, West Bengal
Feb 11, 2026
Report
Copy

Product are broken

Address: Belighata kolkata

The goods I ordered were given in logistics in vrl But that's all the stuff that came to me. He was a noble one. It's torn. It's broken. And along with it, it's completely broken. Until which also says that. Even though the handling of the electric is like a light and decoration, it is still broken. Tell me who's going to make up for it....
+1 videos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Address: IRRUKATTUKOTTAI SRIPERBUDUR
Website: VRL COMPLAINS

We booing for material send to vrl but they are take two day then now booking how we can mangae urgent materials...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
mady11
from Guwahati, Assam
Oct 27, 2025
Report
Copy

Truck booking fraud

Address: Boragaon.Guwahati

I was looking for trucks to supply stones on IndiaMART portal.And after that I got a message from a man who is pretending to be an employee of VRL logistics his name is Abhishek Mishra, and he is working in Guwahati Garchuk branch.After discussion he sent me trucks details along with driver no.I talk to the driver for confirmation and also visited the branch but due to holiday no one is available but a security personnel saind that that man...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Raghunandana A
May 19, 2025
May 19, 2025
This thread was updated on May 19, 2025
Report
Copy

Boxes reached the destination in open condition

Address: Raghunandana, NTTF Electronics city bangalore

Consignment number [protected], the study materials are sent to NTTF vellore centre. while collecting the same in your office the boxes are in the open conditions. kindly check and come back to us...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vkids
Mar 16, 2025
Mar 16, 2025
This thread was updated on Mar 16, 2025
Report
Copy

Address: Chikmagalur

Hello Vrl Logistics group
It's sad to say that you've have lost my 15 years of trust and respect!

I live in Chikmagalur branch and working with you since 2010. Just asked the manager to deliver goods and asked for delayed sealand signature. He was so arrogant for not providing seal( which was misplaced due to festive season)

Infact you've hiked your prices and couldn't improve services upon that couldn't remain trust on us.

Sadly, I won't give priority to you.
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Mar 16, 2025
Updated by Vkids
Items not resolved yet
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jindalamita
    from Ahmedabad, Gujarat
    Jan 1, 2025
    Report
    Copy

    Address: AHMEDABAD

    Shipment is under door delivery terms
    they are asking for money first to move the goods, daily giving new excuses of goods already on the way, dispatched
    or e way issue.
    Run by some bastard staff
    LR NO [protected]
    CONTACT INFO OF STAFF [protected]
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dhiraj627
      from Mangalore, Karnataka
      Oct 19, 2024
      Oct 19, 2024
      This thread was updated on Oct 19, 2024
      Report
      Copy

      Address: Bommasandra vrl, Dakshina Kannada, Karnataka

      I had brought couriered my bike from moodbidri vrl logistics to bommasandra bangalore logistics. But the bike indicator and mirrors were completely damaged even after I paid extra packaging fees for safety. This is complete irresponsible handling from the logistics. When I enquire about the same they say that it's totally at owner risk. My consignment number is [protected].
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
      Oct 19, 2024
      Updated by Dhiraj627
      I had brought couriered my bike from moodbidri vrl logistics to bommasandra bangalore logistics. But the bike indicator and mirrors were completely damaged even after I paid extra packaging fees for safety. This is complete irresponsible handling from the logistics. When I enquire about the same they say that it's totally at owner risk. My consignment number is [protected].
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aniruud
        Oct 14, 2024
        Report
        Copy

        All. The timing mentioned of drop are pathetic they mentioned the bus will. Be reaching banglore @7.30 it's 12.00 we still don't reach and when drive is being asked they shout snd agrue with us
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Prankul
          from Pilkhuwa, Uttar Pradesh
          Jul 27, 2024
          Report
          Copy

          Hello everyone

          i am prankul agarwal from prankul textiles pilkhuwa

          i want to say that on[protected] my one bale was sent to vrl logistics pilkhuwa booking office and as my one bale approach they told that we will not accept this and the booking is closed

          i and my vehicle driver request to the pilkhuwa booking office manager and munim but they didn't received that and not give any proper response

          i also told that this 1 bale only i have send nxt time i will send the goods after 2-8-24 but they didn't listen

          so, this type of misbehaving is not good

          kindly think about my letter and i request to take action on this letter

          thanking you
          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            prince8166
            from delhi, Delhi
            Jul 3, 2024
            Report
            Copy

            Address: kirti nagar , delhi

            Dear Sir,
            certain goods were sent from guwahati to delhi and has been soaked wet due to that the quality of material has been detireorated and no longer usable, when our representative went to take the material they said we won't mark goods as damaged

            for the same weight i was charged 15k from delhi to guwahati but when shipped from guwahati to delhi it cost me 25k

            need the resolution for freight and compensation against the goods.

            The consignment was shipped on 18th of june 2024
            client's no. is
            Lr no. : [protected]

            Then kirti nagar staff that your company has are very rude and don't understand a thing.
            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rajarajeswari Kaliyaperumal
              from Kayankulam, Kerala
              May 22, 2024
              Report
              Copy

              Address: Giriraj Annexe, Circuit House Road

              I had bought few archery related products outside of Tamil Nadu from a company. They had booked my products for delivery on 6th May with an assurance that I will be getting my product within 10 days maximum.
              I got a fake message that the item has reached the destination on 15th itself. But this company is claiming that they have not received the product and they are yet to deliver .
              I am not sure if such a company really exist in real or is part of cyber fraud.
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                parikhnp
                May 2, 2024
                Report
                Copy

                LR - [protected] dt-26-2-24 delivered without consingee copy to the consignee
                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  MOHAMMED QURRAM PASHA
                  May 1, 2024
                  Sep 2, 2024
                  This thread was updated on Sep 2, 2024
                  Report
                  Copy

                  Delay in Shipment Transit

                  We have booked our shipment on 23rd April 2024 Tracking no [protected], It has been sent to Varur TPT from Gangavathi TPT, on 24th April, it has been more than 6 days there is no movement of our shipment
                  Kindly escalate the issue and make faster delivery...
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy
                  P
                  PDN Elevators
                  Apr 30, 2024
                  Report
                  Copy

                  Address: Ayanambakkam, Vanagaram, Chennai

                  LR No. [protected] Booking Date - 09/04/2024.
                  Consignor - Aggarwal Art and Pattern Pvt Ltd
                  Consignee - PDN Elevators and Engineering Services

                  This Consignment was booked 20 days and so for not received.
                  There no proper information @ Chennai Vagaram and Chennai Red Hills VRL Godowns.
                  We are informed the system is showing the Consignment was dispatched from Banglore on 24/04/2024 but Material not come to Chennai. They asked to contact Banglore VRL.
                  When we contact Banglore VRL, they are telling it was dispatched to Chennai.

                  No one is intrested in VRL to identify the Material and deliver even though we are following the consignment from 19/04/2024 on daily basis.
                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Amitpahuja
                    from Indore, Madhya Pradesh
                    Apr 30, 2024
                    Report
                    Copy

                    Address: Swastik sales 108 readymade complex pardeshipura indore ( m.p)

                    My client booked 4 parcel from bijapur (Karnataka) with LR no [protected] to indore vrl office he already submitted LR to bijapur vrl office for dispatch goods to us now indore vrl office they are creating issue and not dispatching goods VRL logistics is the worst logistic company I have ever seen.
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      purchasevrl
                      from Mumbai, Maharashtra
                      Mar 28, 2024
                      Report
                      Copy

                      Address: IPM AND FUMIGATION INDIA CHUNABHATTI MUMBAI 022

                      We dispatched material from vrl logistics sewari to pune door delivery dt on 18.3.2024, on vrl logistics site they showing status of material is redirected dt on 23.3.24

                      lr no. [protected]

                      contact person name : vilas chendkapure/akash solunke
                      contact no. : [protected] / [protected]
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        harsh092
                        from Ahmednagar, Maharashtra
                        Mar 16, 2024
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
                        Resolved
                        Report
                        Copy
                        Resolved

                        Lr number 1081226823

                        Address: ahmednagar

                        Every time whenever we book any parcel from delhin to ahmednagar
                        all our parcel take minimum time period of 20 days
                        the reason is in sambhajinagar parcel kept for a long time like for more than 5-8 days and after that its takes again 2-3 days to get delivered
                        we thought that we will get parcel on time while working with vrl but we are very unsatisfied with the service of vrl...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        P
                        ParveenAgg
                        from Gurugram, Haryana
                        Mar 14, 2024
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
                        Resolved
                        Report
                        Copy
                        Resolved

                        Parcel Booked for Pickup & Delivery not Picked-Up & Not Refund My money back.

                        Address: VRL Logistic, Delhi-110006 Office

                        Parcel Booked for Pickup & Delivery not Picked-Up

                        Parcel Booking Date : 29-Feb-2024
                        from : Kurnool (AP) to Gurgaon (HR)
                        Booked at : VRL Logistic, Delhi-110006 office, (Amount paid Rs. 1200/-)

                        after booking Parcel and paid the Loding Slip amount of Rs. 1200/-
                        they are not arrange any Pick-Up from Consigner & also when I call to VRL Delhi Office for Update My Booking status they are for not...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        M
                        mysore@speedaway
                        Mar 9, 2024
                        Report
                        Copy

                        Address: bamboo bazar mysore

                        Our consignment number is[protected] it is booked on dtd;02.03.2024. we are check your tracking portal it is show material in go-down, its delivery date is 06.03.2024, still we have not received.
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Chirag6407
                          from Ahmedabad, Gujarat
                          Mar 8, 2024
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
                          Report
                          Copy

                          Address: 507 Sahitya Business Park Nr, Sahjanad Business Park , Nikol Ringroad

                          We have been waiting for resolution of Damaged material by VRL Logistics.
                          From Khordha (Bhubneshwar - Oddisa) to Ahmedabad (adiksr branch)
                          having LR NO [protected]*6
                          our material is case sensitive used in manufacturing of solar panels.
                          we can not even put it in vertical side other wise its winding can be damaged and further it can not be used on machine.
                          its copper ribbon with coating of snpb.
                          when our person visited adiksr branch of vrl logistics the material was placed open no box no pallet (box and pallet was removed and and left by side)
                          material was damaged with winding, spools were broken spools were putted one on each other on vertical position opened. (photos attached)
                          so we denied to take material, also we have noticed there was no arrangements seen of loading and unloading of pallet at the Delivery branch.
                          On Behalf of My Company GADHPAT ENERGY PVT LTD i Request you to solve this matter on Urgent basis.
                          its already taken much time and we are since requesting with calm and same respect to VRL logistics.
                          VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit