VRL Logistics / VRL Group Complaints & Reviews

We are transportation materials from Chennai to gulbarga regularly.
But unfortunately this time it's too late almost 10 days no movement of material from Bangalore TPT. And no response from person consultants dept from both Bangalore and gulbarga
Our LR no are
1. [protected]
2. [protected]
Please check and deliver as soon as possible.

My material was booked on 26.05.2023 from chennai and today 04.06.2023 still it is not been deliver
lr -[protected] dt : 26.05.2023

now days vrl service has gone very very worst in terms of delivery part as we think vrl is safest logistic in india

but vrl has reached its high so they dont have customer service inportance now

i have my own 4 firms from which we deal with vrl in good values in inward & outward but now we are been forced to stopped the deal with vrl from now onwards

hope we get positive response from

we are really very tired of vrl service

DEAR SIR,

I am chethan kumar from MALUR, i have purchased a agricultural material (mushroom spawn )from my regular supplier company based on KALABURGI on 27th may 2023, my supplier booked the material in VRL Transport on same day from KALABURGI to MALUR. Which is very late delivery and On receiving the parcel there where multiple damages and material were coming out which is Loss of material. Which is caused of improper handling as they throw every boxes, even if we tell showing careless behaviours, We are very much disappointed by the service.

Be noted that material has been sent from Parakh agri solutions, at VRL ozar branch Nashik to Kunnamkulam, KL on 15/5/23
LR. No. [protected]
There were 2 items, one box and one drum
Out of which 20litr drum is missing. Both the branches are not responding despite of several attempts.

On tracking shipment status is incorrectly showing as Material Reached Destination, when it has not been recieved. Contact Employess are not receiving the calls, not able to know exact status of shipment.

Shipment No - [protected]

DEAR SIR,

I am venkatesh kumar from COIMBATORE, i have purchased a material from my regular supplier company based on MUMBAI on 16th may 2023, my supplier booked the material in VRL Transport on 16th may 2023 from Kalamboli(MUMBAI) to Kattoor (COIMBATORE) however my material hasn't been delivered yet also no response from the VRL Transport customer support after so many calls and mail.

The next day when i tracked...

Hi Team,

This is inform you that on 24th April, 23 from Nagapattinam, 4 packages was sent to coochbehar West Bengal VRL branch but I have received 3 packages and one is missing, confirmed by your local executive Mr Yogeshwar, several calls was done to him but only he is replied, no update he has and will update soon.

For your ready ref I attached the invoice and delivery note where it was mentioned it was...

[protected]….I booked ac outdoor unit on 17/05/2023 from chettiveedhi Coimbatore to Vijayawada..yesterday 22/05/2023 evening i dot a product..product has full damaged…pls solve my problem as soon as possible….regards

I booked ac outdoor unit on 17/05/2023 from chettiveedhi Coimbatore to Vijayawada..yesterday 22/05/2023 evening i dot a product..product has full damaged…pls solve my problem as soon as possible….regards

Hi
I am from Pune Maharashtra .
i had booked VRL logistic from Pune to Vadodara but still not delivered from last 24days ago.

Vadodara Team member Mr.Prafulla Gajra ( Mo No.[protected])
from last week he commit false commitments and maximum time call not responding !

due to such type of false commitments we are unable to do further business with VRL Team !

Thank you !!!

Dear Team,
till today 24days delayed to deliver at Vadodara from Pune Maharashtra.
concern person Mr. Prafulla Gajra Vadodara concern person ([protected]) .
from last few days he is not lifting phone calls and when we recall from other no he commit false commitment.

THIS IS NOT THE WAY TO TREAT CUSTOMERS

Hence fourth we are unable to do business with such logistics !

THANK YOU !!!

VRL Docket # [protected]. i have bokked my two Wheelar Mangalore to Bangalore Hoodi. Friday and SAT i was calling Hoodi VRL, No one is responding on Query. today i visted and i found my Two Wheelar front Side is Damaged. its Totally packed condition and stilll its damaged. lokks like little careless and Hoodi VRL responce is not upto the mark.

Hi,

We had sent a scooty from Koppal to Bangalore through VRL transport and we are seeing damage on bike. The side mirror is broken and there are scratches on scooty. We are very much disappointed by the service you have provided and want to have some resolution.

Thanks,
Anusha Wadaki

Dear VRL Team,

Our Party Booked the material from Patna (Bihar) to Mumbai, Sakinaka. GR no is [protected] on April 14, 2023. It is 20th May 2023 today and we have not received the material. This is not the first time we are facing this problem. NO proper update available on your tracker also. This is the worst of the services we are getting from your company. We have made more than 100 call to related branch of VRL logistics...

Consignment are not being delivered on time
Some goods are lost while in transit.
No refund received for the lost consignment.

Materials are being held at the loading office more than 5 days

No proper response from the vrl team in rectifying the problems

I am Writing this complaint because of worst service and the inconvenience cause by the time I have chosen this service it’s been 6 days from the date the product shipped on 16th of may and not yet received ma product yet, also the poor response form the agents not responding to the emails calls also I attached the bill and order is so please check the details and do the needful and I need my order by end of the day I, e 20 th may and your extending the patience level if not received by end of today will proceed legally.

Here’s ma order ID: [protected]

Thank you waiting for your response

Our Party Booked the material from Madurai to Murthal, Sonepat. GR no is [protected] on May 4, 2023. It is 19th today and we have not received the material. This is not the first time we are facing this problem. NO proper update available on your tracker also. This is the worst of the services we are getting from your company.

We have booked consignment no: [protected] on[protected] from Bhiwadi to Ahmedabad but our consignment dispatch to some another place form Delhi TPT. We have made more 400 call to related branch of VRL logistics but non of your employee communicating with us properly and we not getting any update form mail also, please check our consignment and solve our issue ASP.

sincerely,

MONO CHEM ENTERPRISE
Mo.Iqbal Mansuri
M : +91 [protected].

Dear Sir

This has reference to our shipment of furniture good booked at VRL Wagholi, Pune office on 4-May-23 AWM [protected]. The said consignment was for destination Guwahati expected to reach Guwahati by 13th May. By 15th may it didn’t reach Pune and when we enquired, we were told that material was lying in Pune Phursungi hub and didn’t even start from there. The status was not updated correctly on online tracking and...

Dear Team,

From Hoodi no one Response from VLR Team, They Are All negligence from Hoodi Branch.Pls Updated .

Tracking ID :-LR No:-[protected]

rgds
shashi