[Resolved]  Western Railway Local Trains — announcements regarding local trains

Of late, we are facing a lot of hardship with respect to announcements made at Mahim Railway Station, specifically during morning hours. I have even complained to the Station Master in the past about lack of announcements or wrong announcements being made.

There have been several instances when an announcement has been made for a 9 coach train coming in and instead a 12 coach train will enter the platform. Ladies like me who travel by First Class have to keep running up and down because our compartment comes at different places on a 9 coach and on a 12 coach train. Unfortunately, even the Second Class Ladies compartment is not there at that spot for us to get into on the 12 Coach trains and several ladies board the Luggage compartment instead. At times, one has to even miss the train and thus get delayed to reach our work destination.

Even this morning, the Ladies Special whose scheduled time at Mahim is 0850 hrs. was showing on the Indicator as a 12 coach. Thereafter, as the train was approching Mahim station, an announcement was made to the effect that the ladies special would be a 9 coach train instead and we had to run back, and after the train entered the platform, it was again announced as a 12 coach. Surely you will appreciate the hardship caused to us.

Several ladies would agree with me on this complaint. May we suggest that you move the Ladies First Class Coach towards the centre of the train, so that it comes at one place only and this running up and down is eliminated. Hope some heed will be paid to our complaint. Awaiting your response. Thank You. Y. Kapadia