Indian Railways Customer Care
Ministry Of Railways
Customer satisfaction rating: 1%
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5190
COMPLAINTS

Indian Railways Customer Care

Ministry Of Railways

Address
Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2204
down
655

Mobile:
Mobile:
up
2006
down
563

Customer satisfaction rating
1%
Complaints
5190
Pending
0
Resolved
75
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Indian Railways Complaints & Reviews

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Indian Railways — reserved seat occupied by people without reserved tickets

 Likhit T Naik on Jan 25, 2020
Ajmer to Mysore express 16209
I boarded train from harihar..

People without reserved tickets are travelling...
Complaint comments  Read comments Complaint category Railways

Indian Railways — charging an invalid fine

 sharwari Tikare on Jan 25, 2020
Dear sir/madam,
We were two passengers travelling from Whitefield Railway Station to Banglore City Junction on 24/01/2020...
Complaint comments  Read comments Complaint category Government Organizations

Indian Railways — rupashi bangla train always running late between sonagachi and howrah

 Samanwita Laha on Jan 20, 2020
Extremely disappointed with down rupashi bangla express returning to howrah.
Train is extremely late between santragachi...
Complaint comments  Read comments Complaint category Railways

Indian Railways — regarding ticket issuing

 Tamilarasu V on Jan 20, 2020
Hello,
Greetings of the day
Hope you are doing well
We are from marandahalli. Its located in tamilnadu....
Complaint comments  Read comments Complaint category Railways

Indian Railways — corrupt tte's in trains

 Narinder08 on Jan 19, 2020
Yesterday (18/01/2020) i was traveling in a train that runs from lucknow to chandigarh (15011). I bought a ticket from gajraula...
Complaint comments  Read comments Complaint category Government Organizations

Indian Railways — registering complaint for train theft

 Dugse nathella on Jan 19, 2020
Hi, i traveled yesterday from neyveli to banaswadi in yeswantpur express.. I lost my wallet while traveling in the train....
Complaint comments  Read comments Complaint category Railways

Indian Railways — non allotment of lower berths

 yash291168 on Jan 19, 2020
Ticket details -
Pnr no - [protected]
Journey from - ahmedabad
To - nagpur
Train no - 12833
Complaint comments  Read comments [1]Complaint category Railways

Indian Railways — excess baggage fare of rs 920

 Ganesh Senkunthar on Jan 17, 2020
I am travelling today dated 17th jan 2020 along with family from nagercoil to pune on 16340 nagarcoil to mumbai express
Complaint comments  Read comments Complaint category Railways

Indian Railways — against lady ticket checker at madan mahal station

 charu sahu on Jan 17, 2020
On 16th jan at 1:00 pm me and my sister i entered in madanmahal station for collecting ticket from ticket counter... One lady...
Complaint comments  Read comments Complaint category Railways

Indian Railways — non arrival of parcel item washing machine

 Sanjapogu Dinesh on Jan 14, 2020
Sir/ madam,

I am deeply worried due to the delay, irresponsibleness of railway parcel office at adoni. As...
Complaint comments  Read comments Complaint category Washing Machines

Indian Railways — regarding clarification of rules for sharing of reserved upper berths during day time

 naresh02525 on Jan 14, 2020
Pnr no: [protected] & [protected]
Train no. & name: 19415 / adi svdk express
Date of journey: 13-jan-2020
Complaint comments  Read comments [1]Complaint category Government Organizations

Indian Railways — behaviour is not good of shopkeeper on plot no 3 in old delhi

 Shankar Meel on Jan 13, 2020
Sir, i purchase one ltr water bottle and he told me price 20 rup. I told him that water bottle price is 15 rup why i will...
Complaint comments  Read comments Complaint category Railways

Indian Railways — parcel (two wheeler) not received

 puneet daga on Jan 12, 2020
I haven't received my parcel yet which I booked on 09/01/2020 from Old Delhi (DLI) railway station.

Parcel...
Complaint comments  Read comments Complaint category Railways

Indian Railways — non delivery of parcel booked

 Sachu6688 on Jan 12, 2020
I booked my scooter honda grazia from nanded to bhopal in train no.22457 i travel with same train dt.11/01/2020 from nanded...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railways — parcel missing (hydraulic jack)

 K Raghunatha babu on Jan 10, 2020
I b venkateswara rao had booked our company luggage hydraulic jack's-4nos on dated 28.12.2019 from secunderabad to guwahati...
Complaint comments  Read comments [1]Complaint category Employees

Indian Railways — refund of cancelled train ticket train no 12290.pnr no 8529047539

 Jui Raut on Jan 9, 2020
Yesterday I made ticket from Nagapur to Mumbai of Duranto Express.
Train No. 12290, PNR No [protected], Today in evening...
Complaint comments  Read comments Complaint category Railways

Indian Railways — money deduction

 atul shaw on Jan 8, 2020
Card no. Er0225074
The balance (Rs. 60) was deducted after i opt for the ticket. The ticket got stuck somewhere just...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railways — non-delivery of parcel till date

 onkar_123 on Jan 8, 2020
Dear Sir/Ma’am,
Greetings!
This refers to one of my four parcels which I sent on 29/12/2019 PW BILL LT NO:...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Indian Railways — missing of my grandfather mr bindeshwar kamat

 Abhishek Kamat1 on Jan 7, 2020
My grandfather Mr. BINDESWAR kamat Age 84 years is From. Train no 18135. Coach no S6 Berth no S1. PNR NO. [protected].
...
Complaint comments  Read comments [2]Complaint category Other

Indian Railways — charging point disabled

 [email protected] on Jan 6, 2020
Dear team,

Train number-02514 (Guwahati-secunderabad), all the charging points of the s6 and might be the...
Complaint comments  Read comments [2]Complaint category Railways

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