Indian Railways Customer Care
Ministry Of Railways
Customer satisfaction rating: 1%
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5243
COMPLAINTS

Indian Railways Customer Care

Ministry Of Railways

Address
Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2212
down
661

Mobile:
Mobile:
up
2011
down
564

Customer satisfaction rating
1%
Complaints
5243
Pending
0
Resolved
75
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Indian Railways Complaints & Reviews

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Indian Railways — full ticket amount has not been refunded

 sowjanyaMVL on Apr 6, 2020
I booked 2 tickets (1. Train number :16228; pnr no: [protected] and train num: 16592; pnr num: [protected]). But due to corona...
Complaint comments  Read comments Complaint category Railways

Indian Railways — cancelled/diverted train, ticket money never refunded

 SiddharthTeli on Apr 3, 2020
During august 2019, most of maharashtra mostly sangli & near by places were flooded. My father with my mother & grandmother...
Complaint comments  Read comments Complaint category Railways

Indian Railways — stopping trains at nashik for passengers

 babuani on Apr 3, 2020
The 12101/10102 jnaneswari super deluxe express, 20821/20822 pune satrangachi humsaafar. Sir i request you to please stop...
Complaint comments  Read comments Complaint category Railways

Indian Railways — irctc refusal to cancel my two (to and fro,) e-reserved waitlisted tickets vide pnr numbers:2537019256 and 6540628693

 Sekharmohan on Mar 25, 2020
I have booked one onward journey wait listed (Wl23) e reservation ticket on 20.02.2020 for commuting journey on 19.03.2020...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railways — non delivery of parcel - ppr 2010885942

 Yeshanandy on Mar 23, 2020
I have booked my activa 125 from bhopal jn on 17 march 2020 to pune jn. My ppr is [protected], i have not yet received any...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railways — parcel delivery

 Ronit Shome on Mar 18, 2020
A consignment was booked from tatanagar to alipurduar junction, the prr no. Being[protected], on 18th january' 2020. As per...
Complaint comments  Read comments [2]Complaint category Railways

Indian Railways — unreserved people rushed into the reserved compartments (sleeper class)

 Klaus___333 on Mar 17, 2020
I am travelling in daulatpur chowk intercity express 19717, s1. I'm a regular traveler, if some critical situation may happen...
Complaint comments  Read comments Complaint category Railways

South Central Railway — txr

 dfryutru on Mar 17, 2020
Respected sir,
Gudivada station is daily suffers troubles. Because of here number of trains like normal rake or goods...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railways — blankets are unavailable as they are dirty

 Nipunj on Mar 15, 2020
Me and my 4 friends are traveling in garib rath train (12739) from Visakhapatnam to Secunderabad on 15th of March.
Upon...
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Indian Railways — mangalore express (chennai to mangalore) train unreserved coach positions not announced properly in tambaram station

 Gobivcs2 on Mar 14, 2020
The manglore express (Chennai to manglore) train unreserved coach positions doesn't announce properly in tambaram station....
Complaint comments  Read comments [1]Complaint category Railways

Indian Railways — ticket refund ref:c/rfc/adi/01/19

 kirticvyas on Mar 13, 2020
Above ref, 19/10/2017. Ticket no:01466590 refund order bank of india dt:17/10/2017 mid:[protected] batchno:000786 application...
Complaint comments  Read comments Complaint category Education

Indian Railways — two wheeler bike

 Pâncâz Kumar on Mar 9, 2020
I have lost my super slender bike which is parceled from secunderabad railway station to howarh station through east coast...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Indian Railways — tc misbehaviour

 Mohini Chaubey on Mar 8, 2020
Myself mohini, i am a student of pune university. I went to drop my friend on to pune station, wherein while i was near the...
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Indian Railways — non-allotment of lower berths to senior citizen

 S. Jayaraman on Mar 7, 2020
I have booked 4 tickets in train no.12769 for our journey on[protected]Sunday) from secunderabad to chennai in 3a. All the...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railways — eleven parcel booked till date ten parcel received.

 RAM GANGA SEEDS on Mar 6, 2020
Sir, 11 parcel booked from bareilly to new cooch behar but till date 10 parcel received 01 parcel not received also railway...
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Indian Railways — by mistake sent wrong train

 Kewal sing bains on Mar 6, 2020
Date 6/3/2020 i sit by mistake wrong trian but take tickets 03326113 come td madam and check tickets he will fine 270/-she...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railways — parcel (two wheeler) not received till date

 varsha_rajput on Mar 3, 2020
Parcel not received
R/s, i'm dilip singh rajput, i have booked two wheeler on 21/02/2020, via kamayni express 11071,...
Complaint comments  Read comments Complaint category Railways

Indian Railways — atvm balance refund

 Ujjal Kumar Sarkar on Mar 3, 2020
I have been using eastern railway atvm smart card for suburban train ticket booking for a long period. My smart card no is...
Complaint comments  Read comments Complaint category Other

Indian Railways — water bottle price and brand

 ThubeDhananjay on Mar 2, 2020
Today i am traveling from pune to thane by train no 22106. Pnr no. [protected]. I could not get rail nil water bottle during...
Complaint comments  Read comments Complaint category Food

Indian Railways — bike booked as luggage but lost

 jayesh_choudhary on Mar 1, 2020
I have booked my scooty on 25/02/20 as luggage from jodhpur to allahabad in jodhpur hawrah express (12308) but it was delayed...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Recently Discussed

6 days ago
Indian Railways
stopping trains at nashik for passengers
7 days ago
Indian Railways
parcel delivery
13 days ago
Indian Railways
irctc refusal to cancel my two (to and fro,) e-reserved waitlisted tickets vide pnr numbers:2537019256 and 6540628693
16 days ago
Indian Railways
non delivery of parcel - ppr 2010885942
20 days ago
South Central Railway
txr

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