[Resolved]  Wings cab pune — Did not bother to inform the Driver details and the driver did not turn-up past the booked time!!

Address: Maharashtra

We had Wings Cab from Aundh to kothrud in Pune for 6:45 pm for some of our German guests who have to pick the Bus at 7:45pm to Goa.
Firstly we did not recieve Driver details till 7:00pm ,after a lot of calls and spending a lot of money on calls I recieved the driver details
who himself did not bother to give us call,when I called him he said that it will take 15-20 minutes minimum ?I asked him How they are going to reach and pick the bus which is at 7:45 ? He said he can not do anything as he is in traffic and been informed late by the company !!
I spoke to him many times in these 15-20 minutes and then took the decision to send the guests by Autorickshaw who took full advantage of the worst situation we faced due to WINGS CAB SERVICE PUNE.Thanks for nothing !!
I am worried What image about India will they carry?
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Aug 13, 2020
Complaint marked as Resolved 
 
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