Woodland Shoes — Manufacturing defects
I have purchased a pair of shoes from Woodland Shoes franchaisee M/s. Prime Sports, Cochin on 3rd April 2008 vide their bill No.44 for Rs.2, 495.00. The model No. of the item is GC 0033A Black, size 44. Yesterday (8th) while removing the shoe from my left leg, the stiching on the upper broke and came loose. I returned the item to the supplier for replacement and he refused to do so stating that once sold items can only be repaired even if it fails withing few days due to manufacturing defects.
Paying almost 300% extra price we look forward to the company with quite a lot of expectations regarding customer service. Hope your forum will help innocent customers from treatments like this in future.
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