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UrbanTouch.in / Urban Clothing Company Complaints & Reviews

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Last updated Oct 2, 2022
Complaints 13
Resolved
5
Unresolved
8
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UrbanTouch.in / Urban Clothing Company reviews & complaints(13)

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V
vinodh87
from Chennai, Tamil Nadu
Oct 2, 2022
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ORDER no : UT1684 (25/09/22) - no response on shipment

Address:Chennai

I have ordered t-shirt on 25/09/2022 with order no : UT1684 on 25/09/2032. I paid rs
999/- at source. There is no response on the shipment of the product. I have mailed twice to the customer care. No response till now. I telephoned to the toll free. There was also no response....
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D
deeksha.tyagi
from New Delhi, Delhi
Aug 3, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
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Order not delivered

I placed my order on 14th july and it is prepaid order. It was expected to be delivered between 21st and 25th of july.The status of the order is not updated since 22nd july.I called the currier company they told me my order is yet not handed over to them it is still with Urbanic. I mailed Urbaic they are not providing any progressive update and now they are not replying to my mails even. I want the delivery in 2 days or I want my money refund....
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A
Atikela Vari Vantallu
May 4, 2022
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Received fake product

I have recieved different items from which I have ordered. Plz refund the money or give me the original product...
+3 photos
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S
Sijumon2001
Aug 12, 2021
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Online order - Status not received

I have ordered a product from Urbantouch with order ID UT1610. I have not received any confirmation of this order placed, nor able to track the status. I happen to write an email to customer support, but did not receive any response. I used the customer support chat option, and even called up the outlet contact numbers given in website. unfortunately no response received. It is indeed a disappointment having paid the money and awaiting for...
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S
SHABEER BL
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Product shipment

Address:SHABEER MANZIL, ANDOORKONAM P. O

My name is Basheer, I ordered a shirt on 18.06., 2021, ( UT1585) This is my order number. There is no information that the product will be delivered. Can you say that my product will be delivered?
Details of Payment given below...
Transaction ID: [protected]
Merchant Website: www.urbantouch.store
Amount Paid: 884.00
Order Date:[protected]:12:31...
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N
Nivesh Sriram
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Return or exchange

Hlo sir I've ordered two trousers and two shirts in urbantouch order no. Ut1581.in website and order was delivered, and I found a shirt with one shade in ur website and delivered product looks like other and other trouser wasn't fit to me, and one shirt was good as expected.as u were mentioned in ur terms and conditions damaged product can be exchanged but I've tried several ways to contact ur authority . sources : messenger, Facebook, mailsbr...
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Address:Through Online
Website:www.urbantouch.in

I had ordered two shirts uh but I can't able to signup and I can't able to track the order, but my money is detected from my account...
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R
Ram jsr
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Dress is still not delivered

Address:Billing address Ram Jsr 4_282 New hafeezpet premnagar street no 14 Near hanuman temple 500049 Miyapur TS India ‎8125396966

Hi Ram, thanks for your purchase of Rs. 518.00 from SALE! We'll notify you when it ships. View order (#EN136331): https://urban-style.in/[protected]/orders/22817c5e327ddb37f3af9276737c8803/authe...

Text STOP to unsubscribe....
+1 photos
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S
Shubha Shivashankar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud company. cheaters.

Address:Bangalore, Karnataka

Thank You For Shopping With womenclothestudio. Your Order Number #33485 is Confirmed. Your Order Will Delivered to You on 25/10/2019.call.[protected] Email us.[protected]@gmail.com For any Queries. Happy Shopping!

After this SMS, no communication or product delivery. Lost 1400+ rupees...
Could have donated to some needy people instead of these rogues....
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S
saritamane
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order placed and received was totally different and not answering on email or phone calls

Address:395004
Website:clothing heart

Your order id : [protected]
Order status : pending
Total ordered quantity : 1.00
Total order amounts : ₹899.00
Product details :-
Product name : sky blue digital printed western collection dress
Product image :
Product quantity : 1.00
Product price : ₹899.00

Above order recieved but not as per my order & confirmation. It vari from discription in all manner. Likely dont...
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S
Srujana Gummula
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Size problem

Address:Nizamabad, Andhra Pradesh, 503001

I got a sweater and hoodie for my father, from Nizamabad urban touch shop. Guy working in that shop suggested me that size but that was not fitting to my father. When I went back for exchange they are not allowing for exchange and we have been told that we can't exchange. Kindly look into this and help us. Guys working in the shop are not having proper knowledge about how to speak to a coustmer...
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K
kranthiykiran
from Dhone, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trouser colour shading

Address:Karimnagar, Andhra Pradesh, 505001
Website:consumercomplaints.in

Purchased a trouser in urbantouch show room on 18 oct 2016..after 3 washes trouser colour shaded..i request the urbantouch manager for replace..but they didnt respond well...kindly look into the matter.....
+3 photos
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M
minuM57
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in delivery

Address:Thiruvananthapuram, Kerala

I placed an order on 25th of April 2012 ORDER NO[protected]. It was informed that the delivery is through aramex courier service.and when I placed the order I got mail from urban touch telling that the delivery will be possible within 4 to 6 days.
when you count the days you can see that it is the 18th day,and I havent received my order yet!
So please tell me what kind of service you are providing to your customers?I called...
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