[Resolved]  www.buytheprice.com — Selling Fake Items

Address: Chennai, Tamil Nadu

########Cheating the customers by showing fake items#####

1. BuyThePrice is selling items which are not even available with them. After they completed the transaction, customer get to know that the item is not available. Then the customer is forced to buy some other item as replacement or have to get the refund in one week later.

2. No one can reach their customer care number

3. I purchased a camera bag and after 3 days when I submitted a ticket, they called me and told that item is not available. They asked one more day to confirm if they can find the item in some other store. I am yet to here from them. Since their customer care number is dead I have no option other than waiting for their call.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
 
2 Comments

Comments

YES, I AGREE THIS. BUTHEPRICE IS A FRAUD COMPANY WHICH SELLS DAMAGED PRODUCTS AND THEY NEVER TAKE BACK THEIR DAMAGED PRODUCTS.

NEVER BUY ON BUYTHEPRICE.COM, ITS COMPLETELY SCAM SITE.
Hello Prabhakaran,

Greetings from Buytheprice.

We extend our sincere apologies for the inconvenience. Your order on Vanguard BIIN 37 Sling Type Backpack (Green) placed on 28th August, 2012 will be fulfilled and reach you by Monday (3rd Sept, 2012).

1. The products we sell, majorly electronics are susceptible to dynamic changes in price and availability, and we act accordingly for the orders we get. We would be more than happy if we could fulfill all the orders from our customers.

2. Customer Care lines are often busy due to heavy traffic, you can alternatively leave a mail to [protected]@buytheprice.com and we will get back to you ASAP.

3. As you have rightly quoted, we have not canceled the order but made efforts to source the product and fortunately we found the same for you. Your order will reach you shortly.

Buytheprice.com request you not to share your BTP order ids or any personal information on public forums or social media pages as your personal information can be misused beyond imagination. We care for your privacy and feel responsible to make you aware of all the possibilities of information exploitation.

Yours happily,
Buytheprice Team :)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BuyThePrice.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    32
    Pending
    0
    Resolved
    17
    BuyThePrice.com Phone
    +91 40 6719 3030
    BuyThePrice.com Address
    402, Sri Durga Towers, Road #10, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
    View all BuyThePrice.com contact information