www.buytheprice.com — Wrong Shipment Sent | |||
I brought an HTC Desire C cell phone specifically in Stealth Black color(Order ID BTP848312) from BuyThePrice.com website and having gotten good reviews from many people paid in advance. But when I received the shipment they gave me the same set in white color with the invoice also stating the same. I instantly wrote to the customer care at [protected]@buytheprice.com. They acknowledge my problem but stated that I send back the product to them at their Hyderabad address. I am very mad at this solution from their side as why should I pay for the goo[censored]p from their side. Not once was I told that I would receive the cell in white color or that one in black is not available. When I presented my thinking to them , I got no response from them. Also their customer care number i.e.[protected] is not working. Was this information helpful? | |||
 2 Comments | |||
Comments
it's http://www.buytheprice.com not buthePrice.com
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+91 40 6719 3030
402, Sri Durga Towers, Road #10, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
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www.buytheprice.com — Company not providing the details of the mobile I bought from them
Hi,I have brought the mobile month ago of worth Rs 27900 and its been got stolen last week. But could not be able to lodge an FIR for my mobile as I was not having the IMEI number of my mobile even after having the original bill of it. When I tried to get the product description from the online firm from where I bought the mobile then they simply said sorry sir we don not have any information regarding the product you brought. If bill is not having any product description like its serial number or IMEI number then from where I'll get the information about the product. The company is not showing any commitment toward the customer, it's their onus to provide product details to customer on bill.
The mobile which I lost was having very confidential data and just because of the negligence of the firm I am not able to get my mobile back. The description of the firm from where I bought this mobile is buytheprice online site.
Address
Volup ecommerce limited
276 RKH colony Dr A S Rao Nagar
E C I I
Post Hyderabad 50062
phone 91800800
Please do take some action against this firm.
Thanks,
Vineet Jain
email : [protected]@gmail.com