[Resolved]  www.dealsandyou.com — Deals didn't work, but no refund

Address:

Chennai, Tamil Nadu

I ordered a special discount on unlimited pizzas at a Chennai restaurant through www.dealsandyou.com, on Sep. 26, 2011, a website that has been promising attractive special discounts and deals with retailers across India. On ordering online and after net transferring Rs.350, I was given the order no. and the coupon no. However, when I contacted the restaurant in Chennai, I was brusquely told they had no knowledge of this special deal and had nothing to do with www.dealsandyou.com!

So, I rang up the website promoters on October 3, 2011 on tel. [protected], a Ghaziabad number and the only contact provided in the website. The service personnel who answered the phone assured me that the issue could be sorted out in 3 working days. But there was no communication from them. Again after several e-mails and telephone calls, the stock reply was- " we are working on it; we will get back to you." etc. . I am yet to hear from 'dealsandyou.com' people.
The website in question does not provide any information on the operations, the people behind it, location of the business except a solitary telephone number, [protected]. Every time you call for resolving the issue, you are put on hold for not less than 20min. only to be told, 'we will get back to you"!

Though the amount is small, I wish to register a complaint with you to put an end to the unfair trade practices of this group and to prevent them from cheating other unsuspecting people across the country.