| Address: | South West Delhi, Delhi |
Dear Sir
i had placed an order at this website www.Dealsandyou.com with order no #[protected] This order was placed on 26 Jun 11 but the order is not yet received.
Several times i had requested for refund but it seems that the site is immune to all the complaints. all mails are attached below.
I would be grateful the money is refunded into my account and the website is blacklisted for all the misadministration it is not able to handle.
thanks Animesh
ATTACHED MAILS:---
FROM:
[protected]@dealsandyou.com
TO:
[protected]@yahoo.com
Message flagged Monday, September 5, 2011 2:07 PMMessage body
Dear Customer,
We apologize for the inconvenience caused to you.
We request you to bear with us as our appropriate department is investigating with the logistics team on this issue and it will be resolved as soon as possible and the concern department will contact you with the proper resolution .
Your understanding in this matter is highly appreciable.
Regards
Shailendra Sharma
Deals and You Team
Website : www.dealsandyou.com
Support Line : +[protected]
From: "kumar animesh" [[protected]@yahoo.com]
Date Sent: 09/05/2011 2:00:00 PM
To: [protected]@yahoo.com
Subject: Re: order not received [Case:38619]
Dear Shailendra,
Refer to undermentioned mails.
No action taken on any of the mails below. No refund has yet been done!
If the matter is not under ur control then give the details of your senior manager. LL have to raise the level to resolve the matter
With a lot frustration on ordering through Deals and you!
From: "[protected]@dealsandyou.com"
To: [protected]@yahoo.com
Sent: Thursday, September 1, 2011 1:25 PM
Subject: Re: order not received [Case:38619]
Dear Customer,
We apologise for the inconvenience caused to you.
We have forwarded your concern to the appropriate department , they will get back to you within 3 working days.Your understanding in this matter is highly appreciable.
Regards
Shailendra Sharma
Deals and You Team
Website :www.dealsandyou.com
Support Line:+[protected]
From: "kumar animesh" [[protected]@yahoo.com]
Date Sent: 09/01/2011 10:15:00 AM
To: [protected]@yahoo.com
Subject: Re: order not received [Case:38619]
Dear Sir
Refer to undermentioned mail
The order has not been refunded yet! This speaks very low on the service support and customer response from your end. It seems that ordering on deals and you is like blocking my money for that period.
Kindly facilitate the refund as soon as possible.
Thanks
From: "[protected]@dealsandyou.com"
To: [protected]@yahoo.com
Sent: Tuesday, August 2, 2011 1:22 PM
Subject: order not received [Case:38619]
Dear Customer,
Thank You for writing to us.
We truly regret the inconvenience caused to you.
We would like to inform you that within a week your order will be delivered to you.
Your understanding in this matter is highly appreciable.
Regards
Shashank verma
Deals and You Team
Website : www.dealsandyou.com
Support Line : +[protected]
From: "kumar animesh" [[protected]@yahoo.com]
Date Sent: 08/02/2011 11:48:00 AM
To: [protected]@yahoo.com
Subject: order not received [Case:38619]
Dear Sir
i had placed an order at your website #[protected] with the email id [protected]@gmail.com. This order was placed on 26 Jun 11 but the order is not yet received.
Please facilitate early delivery
thanks
contact no [protected]/[protected]
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