[Resolved]  Www. Koovs.com — refund not given

Address:

Bangalore, Karnataka

KOOVS order - 277959
I happened to visit koovs site unfortunately for a product named : Black & Decker Car Vacuum Cleaners ACV 1205 which costs 2516 INR
But KOOVS delivered Black & Decker Car Vacuum Cleaner AV 1205 which is only 1796 INR .
I have lost 720 INR by this very first deal.

In the front of the box KOOVS billed as Black & Decker Car Vacuum Cleaners ACV 1205 ( see the photo)

In the box it is Black & Decker Car Vacuum Cleaner AV 1205 and also the MRP is 1995 ( after discount 1796) See the photo

I feel being cheated in the very first transaction with KOOVS and is extremely disappointed.

I had asked for a refund the amount 720 INR or replace the order with the correct item. The Customer support team at KOOVS agreed for a refund . But after that mail they are not responding for any emails. No refund at all