Yamaha — bad service

Address:Kottayam, Kerala

sir i purchased an yamaha ray from palathra showroom,changanacherry, kottayam. at 26/05/2013. At the time of second service i inform them that the indicators are not working but they are not willing to repair it.I tried to contact them too many times to solve the problem. My vehicle reg. nom is KL-33 E -3279.
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Yamaha Motors India Complaints - bad after sale service
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Yamaha Motors India
Posted:[protected] by Pushpesh Sanga Send email


bad after sale service
Sir,
I purchased yamaha FZ16 on 16th of oct 09 from samrat motors in ghaziabad, u.p..
When i went for services of the bike then i only feel the worst service experince in my life. they did not lubricate the clutch, brakes and other points.and not able to fixed out any of my problems of my bike.
I request you to make proper service arrangements for servicing the expensive bike like yamaha fz16 in your dealers workshop.this kind of experience make a bad image of yamaha bikes among their old customers.
After every servising the bike starting to give problem.
Like Cell Start, suddenly bike stop in middle of our journey or going somewhere
dear sir , i purchased yamaha r15 from [MOHRIR YAMAHA] NASIK, as my rear wheel rim gt damaged in just 2500 kms , i was told for warranty exchange....and its about a month today my bike is in showroom and the people there are making me run sayin tht still part has not cum yet ..plz do the needfull i[censored] can help me regading any action against them !!!! thank you.
dear sir, i purchased yamaha SZ-X from [SHIVA MOTORS] DURGAPURI, DELHI, as my BATTERY damaged in just 2500 kms, i was told for warranty exchange...and its about a month today and the people there are making me run sayin tht still part has not cum yet ..plz do the needfull i[censored] can help me regading any action against them !!! thank you
MY BIKE NO. IS DL 5S AB 9511
customer approach is very bad by Mr.Ganesh Moorthy of Ambal Motors In chennai. I was totally feedup Mental harassment from Mr.Ganesh Moorthy(Sales Executive) of Ambal Motors in chennai.
Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address ( if possible)
You can also register your complaint at our Toll free number[protected].
i already made 1 complaint to this mail id at 8/8/2013 but no replay still now
Dear Sir,

Thank you for writing us. Your Customer complaint number is IC-07144-C2K0 .We will respond to you within 48 working hours. Please ensure your Name, Contact Number and the Feedback Number is mentioned in all your communications with us in order to ensure faster resolution.

You can also contact us at the Customer Toll Free Number:[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

You are requested to add the following email address to your Address Book: [protected]@yamaha-motor-india.com
Dear Sir,

Your complaint has been closed on 4th-Sep-2013.We thank you for providing your valuable feedback. We value your inputs and necessary actions have been taken to meet your concerns.

We understand and sincerely apologize for any inconvenience we have caused to you.
If you have any further queries, please feel free to contact us at[protected]

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