[Resolved] Yamaha — bad service provided by dealer

[Resolved] Yamaha — bad service provided by dealer

G Gajanan chougule from Vijayawada, Andhra Pradesh

I have already purchased Yamaha libero from M/s Gotadki motors Belgaum. Thou I have not faced many problems with bike i am not happy with the service provided by the dealer.Since there is no correct and quick response from the dealer which led me to service by bike with local mechanic.Many of my freinds and others are willing to by Yamaha bike but are going ahead with other companies because of dealer service.Dealer has lack of man powder, good customer relationship neither zeal to sale bikes. Would you help on this matter since I am a big fan of Yamaha bike and also planning to buy new Yamaha FZ. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Parshram Kalghatgi

from Bengaluru, Karnataka

Should let You know that I have Purchased a FZ16 from Gotadki Motors and was thrilled at getting such wonderful service.First of all there was a waiting period of 15 days and when I mentioned that I would like to have the bike in 3 days as it was a special ocassion in the family, they took a lot of trouble and arranged for it to be delivered on the desired day which me and my family will never forget in our life. I also saw that the showroom owner was personally interacting with customers there which I have not seen in other companies earlier like Honda.
Unfortunately, the very third day after I bought the bike there was a problem with the speedometer and went there. They got it checked and replaced immediately and I was out of there in 15mins flat! Moreover
I was not even carrying my Owner's Manual which is so much essential in other places.I shudder to think of my past experinces in other companies for such matter and have decided to go to Gotadki Motors in future for all my dealings.

Ashish Jaiswal

from Korba, Chhattisgarh

I have booked yamaha FZ-16 on 07/01/09

main bike ko finece main le raha hoon.
finenece compni ke dwara veryfication ko 1 week laggaya
aur aaj main bike lene ke liye jab main show room main call kiya to menegar ne kaha hum aapki bike sell kardiye aap 1-2 din or ruk jaay...

my B. No. is A-191538

DEALER ADD.

Dealer Name DUA AUTO
Address M/s DUA AUTO;PLOT NO 99;IN FRONT OF INDIAN COFFEE HOUSE;T P NAGAR;KORBA - 495677;CHATTISGARH
City Korba
Contact Person Mr Darshan Dua
Phone-office[protected] / 246239-8/ 245418/ [protected]