[Resolved]  Yamaha — No warranty at all from Yamaha and customer service is Poor

Hi this is Vinay Sharma from Delhi. I recently purchased a FZ16 from Shiva Motors Delhi. Reg No is ( DL 5S AB 1303) purchased the bike in Aug 2009 and it was just the second serve that got done 2 days back. The bike has only run for 2700 Kms and got a slight bend in the rear alloy wheel, when i asked the supervisor at the service center to have a look at it he said that he can only arrange an accidental claim for me rather getting the wheel repaired under the warranty.
He said they dont want to get into the mess of filling up that lengthy form that they get from Yamaha for the replacement of the product under the warranty.
The service center has clearly refused to give any warranty for the bike at all and not even agreeing to the get that wheel repaired.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

send a mail to below given e-mail address
[protected]@yamaha-motor-india.com, "Chanderpal/IT/SJP/YMI" <Chanderpal/IT/SJP/[protected]@yamaha-motor-india.com>, "Amit_Kumar/IT/SJP/YMI" <Amit_Kumar/IT/SJP/[protected]@yamaha-motor-india.com>

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3272
    Pending
    0
    Resolved
    2270
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information