Yamaha — COMPLAINT:YAMAHA SZR Performance Problem
Kanpur, Uttar Pradesh, India
I've bought Yamaha Motor Cycle (SZR) around one year back (Dec'2011). I'm facing problem in the Motorcycle from very beginning, related to performance of the vehicle. Sound of the motor cycle is abnormal and the pick-up is also not satisfactory and is very heavy while riding as compare to the same model of Yamaha. I am very particular about maintenance of my vehicle and all the servicing has been done at Yamaha network of dealers within specified time limit.
Despite of forwarding several complaints to the dealer and also taking up this issue with your customer care TOLL-Free number , I did not get any satisfactory response from the company.
I think the problem in my vehicle is not properly understood by the dealer/service center and engineer, On several followup they have changed some parts and also charged from me instead the part was ok.
Mr. Sajid Hassan (engineer) who attend the problem, threaten me if you will take legal action we have already have a lawyer.
All the services (free/Paid) has been done by the following Dealer.
Engine Number :54B3065278
Frame number : ME1S4B03CB206S290
Purchased From : RAVI YAMAHA
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