Yamaha Motor India Complaints & Reviews

Hello My name is Akash Sharma. I am from Ghaziabad, Uttar Pradesh. I purchased Yamaha R15 in the month of October 2013 but this product started to give me problems from the month of November i complained so many time to Yamaha related to that but they are not giving me any responsible answer even they closed one of my complaint without my satisfaction now from the last month i am complaining to Yamaha and they are not even responding to me even the dealer as well. It is totally metal harassment which Yamaha is doing. i am totally harass and depressed because its almost 1.40 lakh product and Yamaha is not giving good response kindly help me out please Akash Sharma [protected]

I have registered a complaint with Yamaha India and my complaint number is IC-09980-P2D0. There is manufacturer defect in their SZR model as the bike regularly come with a new defect. They offered me a free service but that is not going to serve the purpose because this model is comepelete defect in this model... And they have replace 20 bikes of this model in Srinagar but i don't think they are ready for the same with my bike because they have not contacted me from a week with my regular emails... My bike have not even touched the 10000 kms and it has many faults... Every mechanic says its engine is failure... I want a solution at the earliest as i am suffering every day... 67000 for 10000 kms...plz yamaha has to privide me with a replacement at the earliest.

i have purchase yamaha r15 v2 on oct-10 in vijayawada(yamaha good will agencies)due to some problems i want to change my spare parts in my byke...but they did'nt give any responce to me.still my byke was in that yamaha showroom for 20 days..for service..so please take action..

I purchased this vehicle from Yamaha Authorized Dealer, SAIRAM MOTOR, PADI, CHENNAI just 2 months ago. Today the stays of the spare parts is as follows 1. The floor mat is torn at 2 places. 2. The buzzer on the turn light indicator, does not work. 3. The protective shield on the headlight and sidelights have started rusting. The dealer say it is not his problem with respect to spare parts and refuses to cooperate. What should I do about it ?

I book Yamaha FZ - S Special edition from Naman Auto sales(Panvel). From last 2 months i waiting for the same but now problem is that the RTO (Panvel) required Approval letter from YAHAMA for registration of Special Edition FZ - S. pls, do the needful, & reply. Contact No. [protected].

I bought this bike during the month of june...one the very first day of purchase huge amount of smoke started coming out of the bike's engine...some how i took it back to the showroom and they said tht it was a corporator problem and replaced it. Every thing was fine aftr tht except tht my bike was not going past 65 km/hr speed...gave it for servicing day before yesterday for the second time( during the first service they asked me to drive it for 1000 kms then max speed will increase) and speed problem was solved(problem being low rpm). Very next day i have the smoke coming out from the bike engine again...called up showroom guys...all they say is engine might have polish applied on it and thts the reason for smoke...The showroom guys say that this happened because i don't how how to drive the bike...!!! Is it the way the customers are handled..???? I am taking the bike to showroom tomorrow...hope it gets resolved... Still any one knows wat might be the reason..?

While riding automatically my FZS engine stop working.So i go to near service center by taking auto on November 9, 2013 . After check 3 to 4 hours they told as fuse problem.so they change the fuse and to extra work for charging purpose.

12.11.2013 that day same problem.So again i go to same service center. This time they told as Starter coil assembly(part no: 21CH141000) is problem so need to change. i also permit to change. they ask 3 days for order component because this component not in store all over coimbatore . After 3 days also they not response.so i directly go to center. they ask one more 3 days .because its not having stock in Bangalore also. i don't know they told as true or wrong. But that stock manager also not response properly. they just coolly told come after 3 days. (Adithya yamaha, ramanathapuram, coimbatore)

Still i am searching for this component. I don't know when i am going to ride this bike. I'm very much hurt like this stupid complaint and irresponsible service.

I Have complain about my Milage of YAMAHA YBR, & one call came from company and told me that in 48 hours call came from your show room. but there is no any call, no any reply, what I understand, You are ignoring customer complain or unable to solve problem? we have always reply from Reliable motors that next month your problem will solve, but NEVER it happen, now we have give complain to you then also no any reply. What I understand?

Dear Yamaha Motor India The carburetor of my Yamaha FZ-16, has worn out and my bike stops frequently, (my bike is 5 years old). I have been constantly following up with 2 of your service stations (Excellent yamaha-andheri and Kamla Yamaha-Borivali). I have also paid an advance amount for the same at Excellent Yamaha, but even after 3 months, I have been told, that the part is not yet available. Request you to pls take note of this and take necessary actions at the earliest. In my 5 years association with yamaha, this is the 1st instance where i am not at all happy with the kind of service delivered to me. Writing to you with the expectation of a speedy resolution. Rgds Melbourne Trinidade

I Ramakrishna Rao Palla had purchased my FZ-S bike on[protected] at Rajahmundry (Coastal Auto Plaza). For the past all my services given in showroom in Hyderabad i am facing problem with (1) Low mileage (2) low pickup (3) self start, and i have not been rectified the problem till yet. The problem persists and the Mechanic/Supervisor of ( Venkatesha motors, Erragadda, Hyderabad ) saying that i have to change the CARBURETOR. But they are insisting to change as they notified to change the carburetor, at the place of purchase i.e rajahmundry. As i could not go to my native as per job. i again showed at Ashoka motors at Uppal, Hyderabad. they told me that no need to change CARBURETOR and they serviced it at their best after telling the problems i faced at Venkatesha motors, Erragadda, Hyderabad. But the problem persists as it is. As of now for the past 10 months i am staying in Hyderabad on my job, can u suggest me what action should i have to take as i am facing lot of problems as i could not go to the place where i have purchase. I just wanted to know is it mandatory that where i purchase the vehichle should i need to go to that place to replace it. I am waiting for your response ASAP and am helpless regarding my job issues. User name : Ramakrishna Rao Palla Mobile number : [protected] Email id : [protected]@gmail.com Chassis number : ME121C0E8C2034151 Concerned dealership : Venkatesha motors, Erragadda & Ashoka motors, Uppal Retail date : [protected] Address ( if possible) : D.no 8-3-167/A/7/6, opp to amulya beauty parlour, Laxmi nagar 4th lane, kalyan nagar, Hyderabad-500038

i am in monday insial payment in 40000 paid in show room thn finance formlity to good .. thn sales exataive commitment in friday evening to delivery to talk on sales exative. they are yesterday to evening in 3 to 4hour waiting in show room they not delivery in bike .. talk in sales exative you finance waiting to talk i m mind accepet they are return to money i nm not satiespaid help me... sales exat name;moitheen mobile number;[protected]

hi,

The YAMAHA FZ16 BIKE BACK TYRE quality so poor, I brought this one at 2010, and after 3 yr i replace 3 tyre, and now the product not available in market . so, now this is useless.If company not able to provide parts then why they launch it or continue sell in market.

This complain was running from 2012, but the yamaha guy say that this is bike fault . if know its fault then why till u r not rectify it.

I really had very bad experience with YAMAHA. i will never suggest my frnd to buy this thing never.

Regard’s
Arijit

Hi, I have recently gave my FZ 2011 model bike for service at Yamaha serivice centre, ToliChowki in Hyderabad. There is no such proper service procedure over there and they will always remain any defect after service. I have given my bike for engine oil change, shock obserber issue, Chain spray & wheel alignment issue. Their service results are, 1. Changed the engine oil. But i found the oil leakage and gave them again for service. Before that i didnt get that issue. 2. Nothing has done for the shock obserber issue. They simply said, we have adjusted the Cap. Till now i dont understand, which cap they have done. 3. I have done my recent 2 services over there. But they were keep saying once alignment issue. They did nt even try to take the ride to check what is the actual problem if there is no alignment issue. 4. I have visited them for Neutral switch for almost 20 times. All the times they keep saying, no stock. Even the saree guard i was able to get after 2 weeks. I dont understand that how come they dont have any spare parts & proper service engineers. They always keep saying to come after 2 days for anything. I have never seen any supervisor/manager over there to handle the escalations. Because of this, I have tried at another service centre located in Mehdipatnam and they are even worst. Both the places are best for only water service. Pathetic experience.

I had Yamaha-SZX, purchased in November 2010. I gave it normal servicing (no major service was required at all) at Samrat Motors, Ghaziabad. They serviced the bike and delivered my bike on same date. Next day, when I started my bike but it didn't started. Later on I took it to their service center and they told me up to leave the bike for the check up. After 3-4 hours they called me up that its wiring has to be changed, it has been damaged and told me it will cost around to Rs.1200.00. I said YES to them. But when I go for the delivery of my serviced bike, they asked me for Rs. 3200.00 and told me that one more part has been changed. When I asked why it has been changed they have no answer for that. They are trying to fool me up. From other YAMAHA mechanic I came to know that part was deteriorated by the Yamaha Mechanic who was servicing the same. Wy should I pay for that? Evenly my Bike was working properly before the service. It might be the engineer's fault for which the wiring has to be changed. Need prompt action. Thanks & regards, Harshit Garg [protected]

I bought my new bike Yamaha FZ, just 2month before. From starting it was giving 15-16 Km/L in city. After one month at the time of servicing, i complained about the same and the told we have done the servicing, it will must show 35-40Km/L. But Still it is giving the same millage of 15-16 km/L. Than again i went to same Yamaha service station and they did some tuning adjustment and told now you will definitely get good millage. But the millage is not improving at all..Its giving the same 15-16 Km/L. Kindly suggest , what to do next.. Its really embarrassing me. Name - Debasisha Choudhury Ph No- [protected]

I have purchased SZR bike from your one of the sub dealer. But it is under maintenance, some time fuse is not working, I have changed the fuse for four times during one year. Now all the circuits are not working, like, speedometer, fuel gauge in mess it means, after feeling 2 ltr petrol it shows tank full. How it is possible. Now how can I get this things done free of cost. Please guide Thanks Shriram Kulkarni [protected]

I bought a Yamaha ss125 on Sep 2012. And from the date of purchase i bring it for the service in every intervals without any fail to the authorized dealer/service cente in Amritsar. But from the last 7-8 months its engine is producing noise. Even after booking the complaints in written 3-4 times they are not interested to rectify the problem. Even checked by their Engineer from Delhi and committed that there is definitely a problem, the local Yamaha dealer is not interested to solve the problem. Please let me know what should I do and where I have to go from now. I suffered a lot of metal strain due to their irresponsible behavior. I am waiting for your response. The dealer's name and address is as follows: KARAN YAMAHA M/S KARAN YAMAHA;GALI NO.-3;AZAD NAGAR;MANMEET PALACE;G T ROAD;PUTLIGHAR;AMRITSAR-143001;PB Contact nos.[protected], [protected]

I bought a Yamaha R15 v 2.0 in late january of this year.The bike was promised to give a performance of atleast 16 bhp @ 7500 rpm.But my bike is not giving a standard performance as promised by the company. I have informed about this to the dealer as well as to the company website but no action has taken so far.Please do help me in this situation.

Dear sir, My name is P.Davood Khan,and i have bought Yamaha Fazer on October 2011. And from the date of purchase i bring for the service in every intervals without any fail to your Showroom at Rajahmundry. For every service i am giving my problems which i faced while im driving, and they have charged for it. But the complaint which i described is comes again with in the short term from the date of previous service .For example a sound coming from the front wheel when it is in running, and when i raised this complaint they changed the front wheel bearings, and with in a short period from the replace of bearing the sound starts again. So i given bike for service again and they said that sound will occur if any dust particle goes,and i asked that so why you people changed my previous bearings and charged for that.And i didn't got a proper answer from that servicing guys for my question.And i stopped raising that problem on that day and managing by filling that area with some oil,even now also i am getting that sound problem nearly from 8months. Coming to the other problem battery complaint My battery stops working just after completion of warranty period i.e., nearly 15 days after the warranty period. I took my bike servicing on the next day for this complaint and your company people given me reply as that "your warranty was exceed before 15 days so this does not cover under warranty", So i asked for some other mechanic for battery replacement at outside the showroom and they seen the present battery condition that it was never cleaned and never kept some anti rust liquid on that terminals when given for the servicing. So for this reason the batter life was decreased and it is now in the condition to replace the battery. They people are not doing the service properly even i pay for it. And coming to the other problem the Tyre of my vehicle, i didn't get it for 1 years also and the Tyre was getting damaged one portion of the Tyre. And i asked this question for your company service people and i got the answer as " All the fazer Tyres are like this only, they are getting damaged in one portion and finally burst one day.So you have to change the Tyre immediately and it cost about Rs.3500/- So i don't want to blame that guys about the Tyre because it depends on the bike running. Please properly maintain the quality factor and please engage the proper efficient guys in servicing stations. I have to bring this complaints to you as before only but i didn't think about this complaint form in online.If you do not believe me, i will send you a soft copy of my servicing records if you revert for this mail.I think that you will take the necessary action regarding my complaints. Thanks & Regards, P.Davood Khan, C&I Engineer, PESPL 110CCPP, Ph. 91 [protected]

sir i have purchased new Yamaha RAY on the date 14/052013 at palani branch(Rohit motors). still they are not registered my vehicle. they are not respond me also. without number i will drives my vehicle occurs so many problem..so pls take the action immediately..and give solution for me