I got very horrific experience from Vitesse Yamaha in Dhankavadi, Pune service center.( purcahse 5 moths back only in Octomber2010)
Since day one i face problem like disk break noise @the time of riding (without pressing breaks) , not silky/free wheel riding of front as well as rear wheel, leakage of oil from engine. For new bike only I got average like around >30only. Petrol fuel bar always showing blank or only one bar @any time on display. Because of that we didn’t come to know actual fuel in tank. It means I got faulty bike from your showroom and now I’m requesting for a change.
Also most of the customer has off on Saturday and Sunday only however @the time of servicing we didn’t get our bike on time that day and not even other day also. Telling thousand times also same problem still reaming in bike. So really don’t have idea is these service center guys really did service of bike or they just wash our bike (just bender of water means no one said it has been washed) and handover to customer. So try to keep service center open on Saturday and Sunday with increase number of count of well trained and faithful mechanics only. Because from most of the customers I heard “few of Mechanics change customers original parts of Yamaha bike and sold them to outside/to different people. So this should be stop in right away because it will be effect on your and Yamahas reputation.
Your kind attention and immediate reply on this matter is greatly appreciated.. Was this information helpful? |