[Resolved] Yamaha Fz - S — Bad After Sales Service | |||
I bought Yamaha FZ-S three months ago. I started rusting near exhaust pipe within a month. I took it for service and told them about the rust. The service guy told me that I'll have to bring it to service engineer so he can have a look at it. Well, Service manager wasn't there so I just decided to wait till next service. Two days ago I took my bike for servicing. I told the guy about rust and he said that they are not taking complaints for rust anymore. Wow..what kind of people work there? It says on my warranty manual that rusting is covered unless it's by industrial damage. I went to the showroom and pointed it out that their mechanics are not taking complaints for rust. Supervisor looked at the rust and said that it's caused by the rain and advised me to put some oil in the rust so it doesn't spread. I paid $77,000 so some douchebag could tell me how to cure rust instead of taking my complaint. I will never buy Yamaha product anymore and will most likely sale this bike soon because people who work at Yamaha are bunch of douchebags. All they care about is selling their bike..they don't care about their customers after they sell the bike. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
72%
Complaints
3272
Pending
0
Resolved
2270
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address ( if possible)
You can also register your complaint at our Toll free number[protected]