[Resolved] Yamaha Gladiator Ss 125cc — Not functioning well

Pratheep Keesara

from Hyderabad, Telangana

Address:

Rangareddy, Andhra Pradesh

I had purchased a new bike from Ms Yamaha Motors private limited authorized dealer on[protected]. I had given periodical services as per the users manual and at that time i claimed some complaints regarding the poor performance of the vehicle, the mechanics are not at all attempted to resolve the claimed complaints and they return back the vehicle after washing and changing the engine oil. The responses and service from the show room and mechanics are very poor.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Gurumoorthy_Yamaha

from Chandigarh, Chandigarh

Absolutely Correct, i Agree with you, the dealer are not taking responsible after they sold the Yamaha Motor Bike.The Mechanics are also not attending the customer complaints and i do not want to blame Mechanics also because they have work pressure on servicing no of bikes per day. so the full responsibility goes to the dealer.i would recommend an idea for this .Yamaha should cancel all the authorization for the service towards the dealer and the start exclusive service point at least in all cities with the well trained engineer/mechanics if Yamaha want to keep the quality service and Customer happy.