[Resolved]  Yamaha India — complaint regarding FZ

Address:Chandigarh, Chandigarh

i purchased my FZ in April End this year from Emm Pee motors.

Since Day one of purchasing the bike, there was intermittent problems of Mis firing in the engine.
I bought this to the notice of the dealer who adjusted the carburettor settings and told me that the problem was resolved.

However this problem continued. i got the bike serviced from Shaili Yamaha in Panchkula next time and explained the problem to them who did basically the same thing what Emm Pee did.

This time i started facing other issues like starting of engine and abrupt shutting off of Engine at times when the bike is standing.

I spoke to Yamaha helpline and they advised me to get the bike shown to The Dealer in mohali as they had the best mechanic to fix the problem.
But still it wasnt resolved.

Then On your advise, i bought the bike back to Shaili yamaha with an assurance from the dealeryourself that it will be taken care of this time.

I had clearly mentioned the problem of Stalling of Engine at times and starting issues to them, they did some tuning of the Carburettor and adjusted the idle speed etc again and returned the bike to me saying that it was fixed. i did take a trial of the bike and it seemed resolved to me as well.

next morning- i tried to start the engine and it refused to start despite repeated attempts. Finally after using the choke etc, i managed to start the engine again.

I have now lost faith in All dealers as no one seems to be able to fix the problem. I have now stopped using the bike since i think that it might develop problems at any time.

Please escalate this issue to Yamaha and Fix my problem asap . It has been now more than 05 months since the bike has been purchased and i am a bit frustrated after having spent so much money .


regards,
Zorawar

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Aug 13, 2020
Complaint marked as Resolved 
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