[Resolved]  Yamaha India / Fz16 — poor service response

Respected sir,

My name is rohit from Hyderabad and recently on 14 aug 2008 i purchased orange colured fz16 motor bike in pearl yamaha showroom at Kondapur Hyderabad and i'm finding service is of highly poor quality, my bike is only three month year old and is already giving problem in my fuel meter.During my second servicing(ie on 11/11/09) this problem was found and when i asked them about the possible solution,they told me that they would definately replace my speedometer within 10 days as they were lacking spare parts supply and when visted there service center as i was not getting response from any of them ,now they went on saying that it is a minor problem no replacement needs to be required and they( Prasad ,who is the main mechanic and Mr Ananad who is the manager )temporarily fixed up the problem and still it has not been completely solved, I'm totally fed up of thier service and customer response and want action to be taken against these people and the company.
thank you
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Aug 14, 2020
Complaint marked as Resolved 
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I also faced the same problem. Yamaha kondapur Hyderabad service center is worst service center. Mechanic & all the staff are worst. they newer give the proper response not able to understand the problem. to give the bike for service we need to reach the service center early morning 8:30 AM and if before you there are 15 bike already there they directly refuse to take the bike for service. I gave my bike for service saturday 22 oct 2011. and i have very minor problem in my bike fornt break was not working & some problem with tail light & self start problem at the end of the day they told me everything is fine while the self start was not working they told due to wash battery may be bit down . but after 2-3 days also the situation was same.then when i again went to service center they told me right no mechanic come on next day when next day i went there they tested the battery & keep there for charging and told me come on next day morning when next day i went to service center battery was not charged that time also then again they told me come to evening finally in the evening i got my battery after battery installation i found that my tail light was not working when i told the mechanic he told me come to next day morning...i don't know for small problem why they are calling again and again while the tail light was my initial problem & i already mention that when i was giving the bike...Company need to take the action for these type of service center...i am happy with my yamaha bike but totally disappointed with yamaha kondapur hyderabad service center, ...

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