Yamaha India Motor Pvt Ltd / Yzf - R15 — Non responsive service centre at Andheri East, Mumbai

Address:

Maharashtra

I am an owner of a Yamaha motorcycle (Model YZF - R15) and the vehicle has not been in a working condition (doesn't start) since the past two months. Repeated attempts have been made by me in the last 60 days to contact the service centre at Andheri east, mumbai to request an engineer to visit my residence and check the bike. However, each time i have received a response that some technician would come and visit soon but nobody has been sent till now. The manager at the service centre (Mr. Sandeep Mistry - [protected]) has always assured me that he would send somebody but all in vain. He has made false claims each time and i regret dealing with such a lethargic service centre, something that is unexpected from a well known renowned brand like Yamaha. i have even contacted the Malad service centre but due to proximity to my residence, they suggested that i contact the nearest centre which happens to be Andheri East in the MIDC area.

I request you to resolve this issue and take strict action against the errant personnel concerned.

Thanking you

Mr. Hormaz Pithawala
Andheri West, Mumbai
+ 91 [protected]