[Resolved]  Yamaha Motor India — Corruption in Service Center

Address:

Chennai, Tamil Nadu

Hi Friends,

A small story....rather a true one.

I work for a software firm in Chennai. I was having some problems with my Yamaha bike, so I gave it for servicing to Paras Yamaha. The person who attended me behaved very politely. He inquired about the bike issues, took a test ride and then assured me that all issues are minor and will be fixed, but it will take 2 days. I agreed to that as I love my bike too much.
On the day of delivery, I went to Paras and inquired about the person who attended me last time. He came after a few moment. By that time I have already paid my bills. My bike was ready. Suddenly that person asked for a test drive and asked me to sit on the pillion. I was happy as I was able to ride my bike again. Suddenly he stopped the bike outside the service center premises and asked for a tip. I never knew that a tip can be so expensive - it was one thousand rupees(Rs.1000). I asked him the reason. And he blabbered that if he would not have helped me then the bill would have been 3 times what I paid. I told him that he can't charge me like this. He sternly told me that not a penny less than 1000. He was having my bike with him, and not ready to hand it over. I clearly sensed a sting in his words. I took out my purse. He took whatever was there in my purse(around 300 bucks). I was really shocked that how can a person working for such a brand behave like this. I really felt pity rather that getting angry.

My opinion is that, I think Paras Yamaha is not paying their employees efficiently. It is not only stampeding Paras Yamaha but the brand YAMAHA too. Yamaha Motors please choose your dealers wisely.

Thanks.