[Resolved]  Yamaha — Orion Motors- Bangalore

Address:

Karnataka

Orion Motors, Hosur Road is pathetic in servicing vehicles. I had given the vehicle FZ16 for general servicing and gear and handle issue on 12th Aug 2013 and they had not done a proper job/even looked at the gear and handle issue and gave the vehicle delivery on 14th Aug 2013. It took them two days for them to service the vehicle without even taking what the customer has asked to check. now i have ended up having the bike as it was before except for a gear oil and engine oil change and few adjustments in brake and clutch.
More importantly, they haven't given me a service bill and asked me to collect it on 16th Aug 2013.

Manager- Sethuram and Nagendra are pathetic and use bad words/create a scene in front of customer when customer expresses his grievances.
My job card number for vehicle service - 63045
Their customer Service Grievances number - [protected]/8 is picked up by some cab driver and they have placed this board at the reception. This shows how pathetic their service is....

Yamaha India is going to lose customers if they don't take strict actions against their dealers.

Venkatesh J