[Resolved]  Yamaha R15 — Poor Services

Respected Sir,

I own a Yamaha R15 since July 2008. I am very irritated by the service provided by the Yamaha Service centre. ie (Akar Yamaha Motors 216 Mission Compound Ajmer Road Jaipur)

I complained before every service about the air leakage in both the wheels. I need to refill tyres every alternate days.When I made a complaint at the time of service they never took it seriously.They used to fill the tyres at that time and used to say that the problem will not reoccur but actually the problem was never solved.

We even made a complaint to their engineer as well as to regional office jaipur but no one took interest to solve the problem permanently. They told us that you need to go to MRF centre because this is not our issue, they said that the tyres are fitted by MRF but when I got it checked there they told me that there is no problem in the tyres there is problem with the wheel and the rims.

When I told them that I will make a complain in consumer court they took interest for the first time but still the problem is not resolved.They asked me to go to a local mechanic eveytime I face a problem and told me that you need to refill your tyres every week otherwise the problem will reoccur and we will not be responsible for this. They even charged me for trying to resolve the problem and I have the BILL proof for the same.My bike is in warranty period then why am i charged for technical default by the company.

I am fade up with the service provided by Yamaha. Its mental torture for me. I just want Yamaha to take their motorcycle back pay back my money and mental peace if they are not able to provide proper service.


Service Centre:-

Akar Yamaha Motors,
216, Mission Compound, Ajmer road, Jaipur 302001, India
[protected],6454386,2364541


Motorcycle Details:-

Yamaha R15 (black)
engine number: 20P1-002432


My details:-

Puneet Agrawal
[protected]