[Resolved]  Yamaha R15 — Damaged Parts

Address:

Thane, Maharashtra

This is Vaibhav Ranade. I have purchased R15 before 2 months. From the second day I am complaining about the rare breaks. Somehow your service centre executives managed to make me satisfied with some fix. But the problem is still there. Suddenly, now they told me that I have to change the Disk plates (rare) worth Rs.1200/-
The total running is 4500. And your executives are telling me the rubbish reasons for that like don’t use woodland shoes or there is no warranty for these plates or don’t use breaks or you have to change it after every 4500 kms etc. What you expect from the customer, you are selling your product in Mumbai city and u expect the customer not to use rare breaks?
I have spent around Rs.120000/- on this bike just because of the name YAMAHA and not expecting this type of service from you people. Considering the amount I can expect that these disk plates should work for at least 6 months.
I was trying to call the customer service centre (Yamaha india) but no one is there to pick up the phone.
I want the answer and I am not going to spend more money on this damaged parts. If I didn’t get any answer from your side in 2 days, I will goto the consumer forum and will complaint about this.