[Resolved]  Yamaha — RAJ YAMAHA, Chennai - Pathetic Service

Address:Chennai, Tamil Nadu

RAJ YAMAHA, Chennai - Pathetic Service

I bought FZ16 with these guys, only reason is, it will be close to my offcie so that I can easily get serviced. That is a very wrong decion.

Sales: If they ask you to come directly for a good deal, For sure yoo will not get any deal. They are so cool till you pay money. Once done, the sales person will not give you a courtesy smile.

Service: They do as if they are giving it for free. If youtalk to service manager, he will talk as if you are a stupid and he is genius. He forgets that he is a mechanic.

VERY UNHELPFUL AND UNFREINDLY ENVIRONMENT.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Raj Yamaha service is a harrowing experience for customers. They never rectify the problems which is specified in the job sheet. Their basement which is used to keep serviced bikes is waterlogged during rain. Their supervisor is very rude and acts as if he is the king and never replies about any problems properly..
Raj Yamaha Adyar has the WORST service you could ever experience. I left my bike on Saturday morning for service. Even after 3 business days my bike is yet to be serviced!!! This has completely spoiled my commuting..
Raj Yamaha Thoraipakkam is the worst of all! They just clean your bike with water & give back saying "SERVICE" has been done! I regret buying a wonderful bike & can't give my bike for a genuine service!

suspension and tyre

my bike was fz-16, i complainted on suspension but they din't respond and bike tyre was bursted with in 5 months the din't send me lettre of tyre warranty.

poor job works and over pricing

cen

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