[Resolved]  Yamaha Yzf R15 — bad after sales service

I bought R15 in 30 september 2008, on 28th march 2009 i went for 3rd service. i complaint the service adviser about bad horn and bettery, also rear tyre puncture which was difficult to locate.
service advisor Mr.Rafiq told me to collect bike at 5.30pm at evening on the same day(28th march 2009).
i went at around 6.00pm bike was not even washed niether my complaints.
engineer repaired horn after i shouted on him. they didn't even inform me about break pad which was 90%worn-out. nor my tyre problem was even looked.
when i started complaining they checked and solved my horn tunning.
for changing break pad i have visit again and waste another 3-4 hours.
from there i called up MRF tyre enginner Mr kamal who's mobile no. was provided by service executive of yamaha, Mr.kamal told me to visit him on 1 st april (after3 days) at sakinaka Andheri. which is 20-30km far from my residance. i have to visit him with my punctured tyre. yamaha servce executive agreed that tyre has a manufacturing defect and not any accidental damage.

buying a yamaha bike is to get 'FOOL'
i want to complain to yamaha motors, " if we are purchasing bike from yamaha motors paying full money then do we have go n find ther suppliers to solve defects?
and after comitment of time and giving full fledg information of problem, do we have to waste our time on shouting on executives?? if you only think of selling and not giving after sales service properly than people will not n=buy your poducts...
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Aug 14, 2020
Complaint marked as Resolved 
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I have been servicing my R15 for the past 6 months.I got about 130kmph top speed. But my vehicle is not exceeding the speed of 110kmph. I need to get my vehicle repaired and get my first top speed of atleast 130kmph.As the company is offering a speed of 140kmph of top speed I should get repaired as soon as possible.Kindly do what ever possible.
I bought R15 in 14 july 2008, after few month i went for 3rd service. i complaint the service adviser about bad horn and bettery, rear disc problem and n my R15 maillage is 20 to 25 it is a bigger problem 4 me n also rear tyre puncture which was difficult to locate.
service advisor what ever his name i dont knw told me to collect bike at 5.30pm at evening on the same day.
i went at around 6.00pm bike was not even washed niether my complaints.
engineer after i shouted on him. they dont knw how to repire R15 .
when i started complaining they checked and solved little bit i have visit again and waste another 3-4 hours.
.

buying a yamaha bike is to get 'FOOL'
i want to complain to yamaha motors, " if we are purchasing bike from yamaha motors paying full money then do we have go n find ther suppliers to solve defects?
and after comitment of time and giving full fledg information of problem, do we have to waste our time on shouting on executives?? if you only think of selling and not giving after sales service properly than people will not n=buy your poducts...
i am sufffering the same as my friends, though i own an old fazer 125 cc but my other 2 friends on my recomendation bought gladitor and the other bought fz16. due to service problems we are either forced to
do it ourselves or we cover more kmss then recommended without servicing or at last we have to go for the local shops .i dont know about other states we are facing it since 4 to 3 years back when i bought my first yamaha in ranchi (jharkhand) and now most o[censored]s seriously forced to think seriously to back out on yamaha its really torturingggggggggg.
Respected sir,
I bought r15 from psn yamaha cochin, kerala.Recently my bike met with an accident and front right foot rest v-shaped bracket[20pf744300.bracket 3]got damaged.Im strugling for more than 15 days to get one.No dealer in the whole district has the spare.I also went to trichur and alleppy to get one.But i didnt get.Please do arrange me the spare within 2-3 days so i could use my bike.
yours sincerely
sahal
bought R15 in 14 feb 2010, on 25 march 2011 i went for 3rd service. i complaint the service adviser about bad bikes taped, also rear tyre puncture which was difficult to locate.

i went at around 6.00pm bike was not even washed niether my complaints.
engineer repaired horn after i shouted on him. they didn't even inform me about break pad which was 90%worn-out. nor my tyre problem was even looked.
when i started complaining they checked and solved my taped problems.
.
nd last solve my bikes problems in shortlly period

buying a yamaha bike is to get 'FOOL'
i want to complain to yamaha motors, " if we are purchasing bike from yamaha motors paying full money then do we have go n find ther suppliers to solve defects?
and after comitment of time and giving full fledg information of problem, do we have to waste our time on shouting on executives?? if you only think of selling and not giving after sales service properly than people will not n=buy your poducts...

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