Yepme — Poor customer care

Address:Karnataka

I placed two COD orders on 1 Nov 2011 at yepme.com. Order no.907191. Next day a customer care officer called me to confirm the order. I told her to cancel all my orders as I wrongly entered my size. She told that she has cancelled the orders and everything was fine. Yesterday I was shocked to see order at my doorstep. Corier person delivered it to my neghbour when I was not there in home. As I expected size is different and quality of the product also poor. This is the problem caused by total carelessness of their customer care and I asked for the refund. I never got reply from them.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

As per our records, your issue has been resolved.

we apologize for any inconvinience caused. We assure you that this is one of the isolated cases and will not be repeated in future.

Looking forward to your shopping with us again !

Assuring you of best services always!

Best Regards,
Yepme Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yepme.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    2312
    Pending
    90
    Resolved
    1197
    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information