Yepme.com Customer Care
VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.
Customer satisfaction rating: 23%
Submit a Complaint
1206
COMPLAINTS

Yepme.com Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

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Address
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 6637 2424
(Customer Care)
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88
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45
+91 124 6637 2424
(Customer Care)
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44
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32
+91 12 4495 1830
(Corp. Office)
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32
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26

Additional info
F.A.Q.

Contact Details

Complaints

Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
Tel: +91 12 4495 1830

Trade Enquiries & Bulk Orders
+91 82 8783 7799

View More Information...

Customer satisfaction rating
23%
Complaints
1206
Pending
625
Resolved
154
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

Yepme.com related photos (272)

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Yepme.com Customer Care related pictures (272)

Yepme.com Complaints & Reviews

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Yepme.com — Refund of money

 nak chepty on Feb 23, 2017
Dear sir, i have purchased a pair of shoes on the basis of cash on delivery system from yepme.Com on dated14/12/2016 order no was 32969986.But as the shoes were not fitted with my feet i have to return the pair of shoes after discussing with their customer care executive. Sir, i have returns the goods through the same courier as the ask me to do. They had acknowledge the fact they received the goods in perfect condition & therefore ask me to send my bank details which i had send imideately to their respective online address. But unfortunately after several emails & phone call i haven't received...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme — No refund yet from yepme

 jimon615 on Feb 21, 2017
I have made an order on 2 Jan 2016 and after few days the order got cancelled due to unavailability of stock and when I called they said they will refund the amount 280 within 14 days again I order another shoe for 280 and it too got cancelled by them.
Order no.33070647
Order no .33150836
Now they keeping my 560 rs with them
Every time I call they tell me it takes 7- 10 days .
Worst online company ever seen.
I called on 21 January they told I get on 28 Jan when I called on 28 January they said 100 percent refund will get on 4 February again after 4 when...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund not provided since 5 months even after continous follow ups....

 anwar0786 on Feb 18, 2017
Dear Sir,

Purchase Date: 19-Sep-2016.

I have purchased a jacket and sweatshirt from Yep on 19-Sep-2016. Order Id is 32268714. Immediately i returned it due to size issue. But since then i have not provided my refund even after continuous followups. Every time executives are giving lame excuses that refund procedure has some problem. Please help me to get my refund back.

Thanks and regards
Syed Anwar...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund order no. 33070404

 Hushir on Feb 16, 2017
I had ordered a watch which was delivered broken. I asked for a refund from the online vendor. The product was quality checked and processed for refund on January 12 2017. Till now i have called them more than 7 times but they keep on extending refund dates! Today again i called them up and they told that they maybe will refund till 24th February 2017....
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Complaint Regarding Refund

 bharathchandra3233 on Feb 12, 2017
Hi Team,

I bought two t shirts and one pair of shoes on 4th -Dec 2016 in www.Yepme.com. Order number is 32925016. I canceled the order immediately. www.Yepme.com promised to refund money in 18 to 25 days.

I called customer care lot many times but there is no response from the concerned team. Every time i call they are telling i will get money in 2 days, but i am not getting my money back. From 2 months they are not returning the money.

Please take necessary action....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — No Refund Done After 2 months of product return

 MVK_8055 on Feb 11, 2017
I bought a 3 items worth Rs. 798 on Dec. 2nd 2016. Due to mismatch in size, I returned all the products and applied for a refund. The refund was supposed to come in 7 working days.
Now It is almost 50 days since the incident and I have not got any mail from Yepme.com.

Order ID: 32917003
Total Amount: Rs. 798

I have tried calling their customer care number, and they DONT EVEN HAVE IT TOLLFREE. My phone charges for waiting on hold on an STD call has been more than Rs. 200. This is not fit to be National level company.
This is the worst company ever....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Shoes - Refund

 Anuradha Nagarajaiah on Feb 9, 2017
Subject: Yepme Refund

I am yet to get the refund for these orders. Please refund the amount asap.

33127417
33133710
33188412

Their inbox is filled up and are not responding to my emails, their phone just keeps ringing and no one picks up. I have raised many complaints in their website but of no use. I need to get around 1k refund and its pending from a very long time.

Thanks,
Anuradha...
Complaint comments  Read comments [2]Complaint category Products & Services

Yepme.com — Not got movie voucher worth rs 400

 mohit bhatera on Feb 8, 2017
I bought a jacket by yepme .it was showing that you will get 400rs movie voucher with this jacket.my order no. Is32817651 .but i didnt got voucher .only got this mail.

"We would like to inform you that your order no 32817651 placed on 11/12/2016 will now be dispatched in multiple shipments.
Please use the new order numbers as mentioned below for any future reference/tracking order status.
Out of 2 items in your original order
1 item will be shipped under new order number 32864740
1 item will be shipped under new order number 32864742" pls help me. I req...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — About the product 33219363 which is not received

 Surbhi_Vyas on Feb 4, 2017
The product 33219363 is not received . and it is showing returned .
order date is - thu, jan 26, 2017
expected delivery - wed, feb 01, 2017
mobile no.9460923304
total amount - 180 rs
shipping details - surbhi vyas, Near ideal public school, azad mohalla, bhopalganj, bhilwara, rajasthan, 311001
the Delivery courier tracking number for this order is 15139742705...
Complaint comments  Read comments [2]Complaint category Online Shopping

Yepme.com — Begging for refund

 Ashokgyan on Feb 3, 2017
I had bought and further returned shoes to yepme.com on 7.12.16.Complaint id :2877796.despite of several reminders till date I had not received my refund.also no response from e.mail id:refund @yepme.com.customer care team (01166372424) always telling lies by sweetly.
Kindly requesting you to do some useful steps where I will get my refund quickly...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Refund

 anujkha on Feb 3, 2017
I have placed order at yepme.com in month of Oct and returned it as quality was not satisfactory

waiting for the refund from last 3 month from .. but not received every time when I call them they say your refund will be processed in 72 hr.

my complaint number is 2911701

I have given them all required details like bank account everything

kindly do let me help to initiate my refund

thanks
Anuj Khandelwal
8470096669
my registered mail id is Anujkha@gmail.com...
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — Returning of wrong material

 meenakshisaran on Feb 3, 2017
Sir
i have made a order with yepme on 33097171 dt 06.01.17 and got delivered on 10.01.17. But i found that the same not matched with images shown in their website and i have made return request 2922868 on 25.01.17 and they have agreed to organise for return pickup on 28.01.17. But even now the return pickup has not been done

While checking with their customer care team, they are informing that they don't have return pickup arrangement now and contract with return logistics team has been lapsed and i need to return the same on my own
Lapsing of their contract is least...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund issue

 AbhIsHK S on Feb 1, 2017
I have returned an order, pick up was done on 22 Nov 2016. Still I am waiting for my refund. Of 950 Rs. Only getting reply that my concern is forwarder to the concern department. Why?
As per policy is should be max 14 to 21 days. But its now 2 months.

refund of order number- 32784586.

Creatgr8@gmail.com / abhsgr8@gmail.com

Abhishek ( KANU)...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Refund pending since last 5 Months.

 Arpit.Shah on Jan 31, 2017
I have canceled order and requested for refund on 5th Sep 2016.
Order Id:32135164

i have complained many times on their support portal, but i didn't get refund yet. when ever i have communicated with their customer care executive or through their support portal they have the same answer that they are trying to escalate the the matter and problem will be resolved soon.
its almost 5 months since i have canceled my order and still they are processing....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund not done since sep 2016

 jigisha 7777 on Jan 30, 2017
Please contact me you have not called or answerd. On my compliant please refunf my money i place order on 6thsep today is 30 nove 2016. you are holding my money

placed an order on 6th September. My order got split 3 times with different sub order id.

Some item was missing and some item i have returned to yepme. Till date i have not received refund of all. I called 6 to 7 time. Each time it cost 100 minimum. While on call aslo it get discontinued. So far I spent 1000 rupess to call them. Which is stupid against to refund of 1350 rupess aprox. I have maill around 100...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Not refunding the money

 Ankur Zaveri on Jan 29, 2017
I had returned two items to yepme on 9th November which were received by them on 14th November, 2016 (as per the SMS sent by Yepme). The refund has not been processed till now and on every follow-up on email and customer care phone service they promise to resolve within 2-3 days and do not solve the issue and refund me back. They always insist on taking the vouchers from them in lieu refund money, which I am denying and hence they are not processing my refund. The order numbers are: 32568835 & 32578731. THe complaint number given from customer care representative is : 2906926. Please do the needful...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Non receipt of refund

 Ashokgyan on Jan 26, 2017
Dear sir, I had bought and further returned the shoes on 30.11.16.yepme checked the quality and passed it on 7.12.16.despite of several reminders through phone (no.01166372424), till date I had not received my refund.even there is no response from their customer care e.mail id:refund@yepme.com.they registered my complaint id:2877796.
Kindly take some steps where I will get my refund quickly.
Thanks...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Non refund of automatically rejected order on next of payment.

 Rahul.Porwal on Jan 24, 2017
Dear sir/madam

i made an order of rupees 498 wide order no. 33066891 and paid by my mobikwik wallet (mobikwik invoice no HMBK5016746437) on 1st jan 2017. the order automatically rejected on 2nd jan 2017 and as per yep me mail came refund should came in my account/wallet in 10-14 days. i also called upon for the same 2 times and mailed but it is more then 21 days and still i did not received my refund amount of rupees 498.

now the order is also not showing in order list in my yepme account, and i am helpless to make a complain from my account till the order not shown...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Not refunding my money even after getting the products back

 hiteshskit on Jan 19, 2017
Hi,

I have returned some products back but still I didn't receive the refund yet.

Order Id : 32176000
Refund date: 13-09-2016

Order Id : 32181391
Refund date: 13-09-2016

Order Id : 32216819
Refund date: 19-09-2016

You can see from the above mentioned details that I am waiting for the refund for more than 3 months.
What a service they guys provide ?
Whenever I mail / call to customer care they give me same answer.
"We have forwarded your request to the concerned team and we shall...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Never Refund Money After Return Products [Resolved]

 Cristina Merlos on Jan 18, 2017
Hello friends,
Yepme is a fraud company, simply says that chor company. I want to infrom all of you never buy any products from Yepme Shopping because yepme product quality is very poor and waste of money. and he never refunds your money after return products...

https://www.facebook.com/permalink.php?story_fbid=367604686936464&id=10001060806...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

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