Yepme.com Customer Care
VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.
Customer satisfaction rating: 39%
Submit a Complaint
1781
COMPLAINTS

Yepme.com Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

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Address
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 6637 2424
(Customer Care)
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157
+91 124 6637 2424
(Customer Care)
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143
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+91 12 4495 1830
(Corp. Office)
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111
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101

Additional info
F.A.Q.

Contact Details

Complaints

Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
Tel: +91 12 4495 1830

Trade Enquiries & Bulk Orders
+91 82 8783 7799

View More Information...

Customer satisfaction rating
39%
Complaints
1781
Pending
494
Resolved
572
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

Yepme.com related photos (425)

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Yepme.com Complaints & Reviews

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Yepme.com — payment debited/order rejected

 Shiva Ysr on Oct 20, 2017
Hi,
I have placed an order at yepme website and made payment via mobikwik.
The transaction was completed but the order was rejected by yepme. Now my order has been disappeared from my account in yepme website herewith i have attached the proof and payment details. Have a look and kindly revert back the amount.
My order id : 33922837
Thank you
Regards,
Shiva :)
9566662311...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — order automatic rejected

 sourav bhattacharya97 on Oct 20, 2017
My order id is 33919031.in the name of sourav bhattacharya (Kolkataholidaysolution@gmail.com) no 8910915184. I have order 2 shoes on 11/10/17 but still not received whenever i am checking my online status its showing order rejected, then yepme should return my money. They are doing fraud things with there customer, also lots of time tried to contact with the customer care persons but still no body picking up the phn calls, minimum 45 mins each times tried but no response.
I need my money back kindly help me with the same.
Regards
Sourav bhattacharya
8910915184...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — no refund no replace

 Jishnu1232 on Oct 20, 2017
[resolved] yepme.com — no refund, no replace

1 review
Ji jishnu1232 on sep 5, 2017

I have ordered a red checked shirt on yepme.com on 20th april 2017 (Payment made online). The item was delivered within one week. But i received a black shirt with smaller size. So i opted for a replace. The courier representative collected the shirt from me back to ypeme within 4 days and i got the reply as it will take about 10 to 20 days to process the refund. Even after one month, there is no reply from the yepme representatives. They just kept on saying its under process....
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — clothing

 Avik47 on Oct 20, 2017
This is Avik Samanta, I have ordered a trouser from Yepme.com with a oder id : 33861470.
Now due to size issue I want to replace the trouser but there is no response from the Yepme service team. Although Yepme claimed for a 30 day return policy.
i havebeen trying to contact to Yepme over a couple of weeks and the return policy exceeded the time policy....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — online payment done, but order not successful

 MsHS on Oct 20, 2017
An online payment for order no 33924852 was done thru paytm on 16-Oct-17 but received an sms from yepme that the order could not be verified and that the customer care would call in 48 hrs time.

Tried to put an online complaint on yepme portal, but it says "are not able to find any payment related issue with this order. please make sure that you have used an online payment option for this order id 33924852 to log a payment related issue complaint. Incase of further queries, feel free to call us at 011-66372424". Tried calling the no, but it transfers the call to a fashion representative,...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — refund not done months passed

 Jatin0020 on Oct 18, 2017
My order got cancelled by yepme due to unavailability and they said they will initiate the refund . 1st july 2017 was my order date .
Order no : 33780758 . Today is 18th october and i have called them many times they just dodge the call evrytime .
I hv other order refunds too with order id : 33782166, 33766951, 33706203 . Till now i didnot got any refund or replacement for above order numbers ....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — refund amount not received

 Yepme on Oct 18, 2017
I have ordered and obtained 2 kurtis from yepme vide order no. 33847570 for rs. 658 and order no. 33847565 for rs. 738. Amount has been transferred to yepme through netbanking. After receiving the products, i found that the size was not fitting, so i immediately cancelled the order and asked for refund of my amount over phone. Your people came and received back the 2 products on 09.05.2017. I herewith attach the 2 receipts given by your people. Still i have not received my total amount of rs. 1396, credited in my account. Wanted yourself to refund my amount immediately....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — not received product after 2 month.. and can't connect customer care

 nikunj1992 on Oct 17, 2017
I purchased some items on yepme partially by voucher (Recieved from indsind debit worth 2500) and partially by online payment of 300rs.. It is 2 month gone but not got any item from yepme.
My order id is 33848143
Placed on 29 aug.2017
I tried to contact customer care but they were not received my call.. I haven't idea to what to do... But now i am going to do some ligal step on yepme if my problem not solved....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — product not received (. yepme jeryl printed shorts - green. item code: 88270) order id.33911113

 nihar22 on Oct 17, 2017
Dear team,
I have ordered 10 item from four yepme site, but when i opened the courier packet i found that only 9 items are there on the packet and one product (
Yepme jeryl printed shorts - green. Item code: 88270) is
Missing. I have already tried several times to your customer care no but still i am unable to connect with you. I dont know what the issue with you. Really i am very much disappointed with your service. Kindly send the missing product from my ordered list. I have already paid the amount for that product so kindly sent it to my mailing address as soon as possible.
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — not delivered order

 Nishithkansara1 on Oct 16, 2017
I used voucher code worth rs. 2500.
They cancelled my order
Their customer care support number not receiving calls
I make another order but it is still pending for review
Such a # website i have ever seen.
Pathetic, not trust worthy, do not make any payment via net banking and any cards. They will not give order nor a refund....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — refund for order which cancelled by yepme itself

 viral patel10 on Oct 16, 2017
Hello
My order id is 33866797 and 33866801. I have placed order on 11 september worth rs of 518 rs. I have ordered two pair of sports shoes which cancelled by yepme itself due to out of stock. I have registered compliant again yepme on 10 october. Still i am not get my money from yepme.
If yepme was not able to refund my money i will register complaint to consumer form of india regarding these. So you have 1 week of time to contact me and refund my money.
Email and yepme id viralpatelvismay@gmail.com
Contact number 9974915422...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — refund not received after 2 month

 Er Ketan Gajjar on Oct 16, 2017
Order id 33786939
Placed on 9th july 2017
Order amount 619 rs

I purchased 2 pair of shoes and transaction done by debit card. My order was cancle by yepme team because out of stock on dated 15 july 2017. So at the till date i have not recieved my refund. I have many mail and many call try it but no response anyone. Plz help now what i can do?...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — refund not received from 2 months

 yansg on Oct 16, 2017
I have been purchased a kurta from yepme.com but quality is too bad so call yepme but they didnt attained my call since 2 weeks.

After 2 week they told me that next day we will pickup product but they came after 1 week.

Now they received my product since 2 week but not refunded my money and not receiving call.

Yepme has third class services. Never buy from this site because after selles service is too much bad....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — i booked and paid a product but not received any message or mail

 PadhuM on Oct 16, 2017
Yesterday 15.10.2017 i booked a t shirt but without login as a guest. I paid through debit card, i received message from bank "thank you for using your sbi debit card 519xx0587 for a purchase worth rs298.0 on pos payust000000574 at www.yepme.com txn# 040023172390." but till now i haven't received any message or mail from yepme regarding my order. Kindly let me know my order status. Mobile: 9840620411e-mail: anandpadhu05@gmail.com...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — received old and damaged product

 Benji25 on Oct 15, 2017
Requesting yepme to refund money. Because i received damaged product..

I ordered yepme premium formal shoes - brown 1 shoe size-11 on 2 oct 17.

Expected delivery date : october 09, 2017. My order id: 3390412. After making

Complaint. Today i received my product on 15/10/2017. More than 5 days from expected delivery date.

But its old and damaged product that i have received.

I tried to contact you but no response.

When i request refund i cant submit. Because its asking shoe size which i am not able to select...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — payment done online but not delivering order from 2 months and not receiving calls please help else

 Priyanka Saksena on Oct 15, 2017
I have ordered from yepme 2 months back payments are done online but they are not delivering and whenever i m dialing customer care number then don’t receive they make us wait for 5 minuets and cut the call automatically. It’s been happening from 2 months my family has been trying there number it’s not happening. I need to contact them it’s going out or limit and i am loosing my order number is 33847135
They didn’t deliver it then i made another order but then did not deliver that too that order id is 33833225 it’s just too much i m thinking to file complaint in police now please...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — refund money

 Shrikumar Yadav on Oct 15, 2017
I m shrikumar yadav online shopping yepme.com. I purchase 359 +359 rupees two transaction 718 rupees frist transaction airtel money and second mobikwik two trnsaction succesful pay yepme.com
Frist order no.33796089complaint no. 3029117 second order 33802402 dt 26 july2017 and 33802403 complaint no 3031060 dt 10 august2017 refund money immediatly.. My mobile no.9041577805 this company fraud avoid online shopping...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — i'm complaining for no response from yepme customer care number... i want to return my order

 Shahid Abdullah on Oct 15, 2017
I want to return my order...
. Order details:
Order number:33912510
Order date:08-10-2017
Order delivered:09-10-2017
Item:ethnic kurta (Maroon colour)

Please take item back and refund my money
If you take this item, then i may proceed for further shopping on yepme...
But i cannot shop on your shopping site if you do not take my order and refund me... Because i feel your 30 days return policy is fake

The item i received is of very poor quality as i did not expect... Please take this item back i want quality kurta
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — shoes order

 baburanju on Oct 14, 2017
Dear sir,
I am a regular user of your products. On 9th oct. At 10:08 i have paid rs. 699/- through net banking (Sbi). Ref no: igacdvaod3. But i have not got any any order confirmation. Till now also there is no information about my order.
Since your company having good will in net marketing please do need full.

Thanks and regards

Sudhansu s moharana
Mob: 9437316541...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — material not supplied through payment made aug 29 2017

 vasu1941 on Oct 14, 2017
I placed two seperate orders for a apir of sports shoes and made the payment through icicbank credit card on aug29 2017 around 8pm. While i recieved one pair of shoes against one order the supply against other order for which payment was made by me has not yet been recieved.
I logged the complaints on sept 15, sep18 and oct october4. Complaints acknowledged by sms (3041973 15sep, 3042678 18sep, 3044816 4oct, 3044874 4oct). The phone calls to their given number are kept permanently on hold till they get disconnected. I had also sent them an email giving the above details.
. The transaction...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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