Yepme — order not dispatched

Address:Pune, Maharashtra

I have placed an order from Yepme.com. Order No - 1870700. (casual black shoes with white stripes , size-7) .I have paid the amount required of Rs 479.00 through my debit card. They are showing order as verified and pending dispatch from last 12 days. They are not dispatching it. They are not replying to my email nor answering phone calls. I tried to post of their Facebook page, they deleted my comment and blocked me from that page from commenting or sending messages.
Can anyone help me in the same? Please help.
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Dear Customer,

As per our records, your issue has been resolved.

we apologize for any inconvinience caused. We assure you that this is one of the isolated cases and will not be repeated in future.

Looking forward to your shopping with us again !

Assuring you of best services always!

Best Regards,
Yepme Team

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