[Resolved]  Yepme — Sunglasses not delivered for more than a month

Address:

Chennai, Tamil Nadu

Dear Sir/Madam,

I had placed an order on 9th March 2013 for Black wayfarer sunglasses Online with YEPME.COM, Order no was : 1677637, I had got the delivery on 14th March 2013, However after opening the parcel I came to know instead of black wayfarer sunglasses I had been delivered with Brown color sunglasses, Hence I made a call/mail regarding replacement, I was given a complaint no:64564 and was told a field executive will first collect the Brown coolers and then from 10 days I would be couriered with the exact piece of black wayfarer coolers which I had placed order. The executive visited my house on 22nd March 2013 and collected the brown coolers and told in 10 days I would be delivered the black one, Today is 11th April 2013 but still I have not got my requirement and the payment of Rs.500 is done on 9th March 2013 when I had placed my order. I had called N no of times everyday to customer care no:[protected] but no executive seems to pick up the call. Pls look into this matter and help in closing my order of delivering the Black wayfarer sunglasses as soon as possible. Pls note the mistake is from YEPME for not delivering the exact product which I had requested for...