ZTE 332 — non performing handset

A much hyped company, is a channel partner of TATA INDICOM. The product ZTE CDMA handsets get extremely heated up, The service centres are located in far away distances. On purchase the customer is entangled in the process of complaints, visits, and unresolved issues whether because of company/dealer-Harjase Mobiles Mall PVT LTD East Patel nagar or because of Airtime providers.
Ultimately the customer is harassed who would just throw these handsets adding to the E waste.
It does not make any difference to our service providers because we all have chalta hai attitude as well as the issue dies its timely death because o[censored]ltimate tiredness of the customer, Most customers are working so visiting faraway located service centre or complaint to companies entails wastage of time and money, effort versus the cost of product. So the end result is let go which is quite convenient for companies.
These companies make their shops in our company, dump their product, we as well as reputed companies like TATA get duped and end user the customer suffers. WOW !! great.. this is the consumer awareness.
These companies know the consumer complaint departments also have delaying approach and so get away with it
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it's a pity .may contcat, [protected]@zte.com.cn

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