| Address: | 110092 | | Website: | www.compuindia.com |
Received today my DELL XPS ordered 10 days back. The website of compuindia guarantees dispatch in 24 hours and delivery in 4-5 days.
customer care number never ever responds. You cant speak to anyone ever on it. However, they respond promptly to mail.
The company is probably facing some internal problems. But it seems a genuine company as the product delivered is upto the mark.
I had exchanged 19 communications on mail between order and delivery.
whenever I asked for why the product is not shipped. their reply is same ..."some internal logistic problem". I don't know how to satisfy with that answer.
One more important thing - You can not stop EMIs from your credit card by any means after the order is placed, so whatever amount you have to pay by EMI, consider it all payed.
Why I bought from them - They are sole online retailers of Dell products authorised by Dell itself. We cant guarantee product genuineness from Flipkart or Amazon as they will sell anything sold by any seller.
overall. I would advise the company that all is good just be more customer friendly. One who has paid you money need to have answer regarding his purchase. Your call centre numbers should respond appropriately. Was this information helpful? | 
We sincerely apologize to you for the delay in delivery of the shipment you ordered with us.
The website of compuindia says dispatch in 24 hours and delivery in 3-4 days based on the locations. However in last 10days like any other companies, we have been facing unavoidable situation like Bandh in Bangalore which was unplanned, hence this inconvenience has been caused to you. We were also flooded with a large number of pending shipments and all this has led to this delay.
You are a feedback is been very supportive, as we still see that you believe in our services & Dell products.
Once again we apologize to you for all the troubles caused because o[censored]s. We would appreciate your support on this matter.
With Regards,
CompuIndia team