CompuIndia Complaints & Reviews

Hi,

I purchased this system on 8th may, and earlier on the site it was showing that the delivery will happen within 3 days. However, now i got to know that the delivery will not be initiated before 18th may’20 due to covid-19. This was not informed to me earlier… to add to the issue you guys have barred your incoming calls on[protected] to ensure no one calls you…

I would like to cancel this order,...

I orderer the product "new xps 13 7390 laptop", order[protected] worth rs.1, 17, 870.00 from compuindia.com. I was redirected to this website from dell.com. This was a prepaid purchase. I was given a bluedart waybill number and the status said "return to shipper". Compuindia.com has marked my order number as "complete".

Pathetic service. I'll keep updating this complaint with timestamps to clock compucare.com's performance.br...

I had ordered a dell xps 15 9570 laptop via compuindia on 1-august-2018. I had paid via debit card, the full amount, rs 1, 46, 990/-. They sent me an email on 11-august-2018 saying my order is shipped. They gave a tracking number which simply says consignment details not found. Which means they haven't actually sent the laptop, they simply gave a random tracking number to me. I have been contacting them via email since 13-august-2018, regarding...

I ordered a laptop from compuindia website on "18, july, 2018" and i received it on "23, july, 2018" the laptop i received had a manufacturing defect, its plasma screen was broken/display screen.
Its been 24 days i still haven't received a replacement, on "2, august, 2018" i gave the laptop to the ecom exp. Delivery boy to send it back to compuindia warehouse, its 15 days now from the date of "2, august, 2018" i still haven't received...

I had bought laptop from compuindia on 30th June costing me Rs 65000/- . I had check the Terms and condition of HDFC cash back offer on Compuidia site for which screen shot taken . While procuring the laptop from HDFC bank, I am not getting any conformation whether i am getting the any cash back offer or not .

The Person on customer Care of compuindia is very unprofessional and name is Mr Krishna Kumar . He dont even have...

I placed a order for dell xps 9360 on 12th march, 2018. Order number[protected]. On 16th march, the postmaster brought me a courier which had a letter stating that "the box is empty". I refused to accept the order and asked the compuindia team to look into the issue and send me a another shipment or refund my money. On march 20, after continuous follow up i got the email from them, verbatim below:
—
Dear customer,
Greetings...

Laptop New Inspiron 155570 was booked on online prepaid mode on Dell Website at a cost of INR 54960/-. The laptop was delivered on 30th March 2018 at 4:30 pm at New Delhi. The laptop was booked in the name of my son Harsha Gandham, at the address :14-C, Railway Officers colony, Chanakyapuri, New Delhi, 110021...mobile no:[protected]...We opened the laptop and it is just not powering on...
Service tag no: 1DP5142 Express No: [protected]...

I have purchased a dell laptop 5567 on 17-feb-2018. when i ordered, it was showing that i will receive 1000rs cashback in paytm if pay throught paytm option but i have not received 1000 rs caskback against the laptop. Order details are below:
Order no:[protected],
invoice no:[protected],
mail id: [protected]@gmail.com,
paytm mobile no: [protected]...

I have made an online purchase of a laptop by paying by emi with my name sandeep reddy. But later received the damaged laptop. So i returned the order and its been approximately 3 weeks and they have not yet refunded my money. Order no.[protected]. I am daily calling to the customer care number but always it is saying busy. Tell me still how many days it will take for refunding my money. Please help......

Compuindia please give me My Paytm 1000 Cashback, I ordered laptop on 10-January-2018, but i did not recived paytm 1000 cashback till now. You told me dell will provide you cashback. i already contact with dell.he told me you will provide me my paytm 1000 cashback. so please return my cashback in paytm wallet ASAP.

Order id :[protected]...

I recently placed an order for dell inspiron battery, order number:[protected]. I received it on saturday but the delivery box in which it came was all broken. One could easily access the battery inside and can put any other brand or anything inside the box.

So, i refused to accept it. Gng electronics aka compuindia team are the 3rd party vendor for dell in india for such requests. I contacted them through email support but...

I purchased a product on compuindia. Said received a paytm cashback offer
Still i not received a cashback from paytm & compuindia
I made transaction on dec 18 2017
I wrote a mail many times to [protected]@compuindia.com
Said wait for 15 days. Still now i received cashback from compuindia

After i wrote a mail to [protected]@compuindia.com, said this offer provided by dell.
This is not proper response...

My order was supposed to be delivered on 30th nov as per the details on the site, however it is 8th dec today and there is no delivery yet.
I have contacted them multiple times through email and have been given false expectations about the delivery, finally i contacted the courier company today and they mentioned that compuindia has asked them to return the product back to them without delivering it to me.
My order no is:[protected]br...

I am purchased battery... On 30-september-2017... Its shows error not be work properly...
I[censored] exchange the battery...
Order no[protected]
I called ur toll free no but does not reply...
And not provide the solution.
He ask lunch time on 1:25 pm...
So please solve these issue shortly...
Thanks and regards
Shubham jain
My contact no - [protected]...

My order no[protected] was ordered on 4th sep 17 and it was delivered on. 06th sep 17.in that power cord of the monitor was missing which i complained to compuindia on 06th sep 17. I was told to contact dell customer care which i did on 07th and they said they will take up the matter and resolve, will update me on email and mobile but did not get any reply. On 11th i contacted dell again they will escalate the issue and find out, will update...

I have paid for additional 2 yrs warranty. Currently my laptop not working properly due to some issue in keypad and need to change that. Refer compliant id[protected]. Ndb additional 2yrs warranty not shown under dell online system my request to look into this and update the same.
I have paid to compuindia for additional warranty for 2 years after expiry of 1 year warranty offered by dell company along with the laptop.in such case...

I placed order po on 23rd, doing verbal & written follow-up for change in operating since 24th july to til date but unfortunately misguiding me since very first day & telling we are just shipping group there fore you must talk to dell technical support team. Finally agreed & offer me cancellation of order if dell is team is not responding

During this whole exercise, i got a mail in yesterday night that your item is shipped...

Never purchase dell laptop from compuindia

to much delay, no response on their callcanter number
dell also wont help saying it is compuindia problem.

purchased a laptop from them, was delayed in delivery
the service tag on laptop is not registered with dell even after a week.

unable to request a service from dell since service tag is not recognized.

dell wont take complain...

Link to the product:
https://www.compuindia.com/accessories/laptop-batteries/studio-battery/dell-6-cell-battery-studio-1747...⇄

Ordered the above product on : 5 may 2017
Received the the product on : 7 may 2017

The battery received never fit my model and it was wrongly advertised and i notified them through mail and call from may 7th to till this date and no action from the company and from dell.br...

I ordered my laptop on 6th of November 2016, It was festive season during the time and I was supposed to get additional 2 yrs warranty with other Gift Vouchers.

But compuIndia delivered me the product on 29th of NOvember and when I emailed them about my additional 2yrs of warranty they asked me to contact Dell for it through email, however dell denied any support as the registration of the laptops to avail the offers were closed...