Submit a Complaint
Claimed

CompuIndia Complaints & Reviews

www.compuindia.com
1.9
Updated: May 11, 2020
Complaints 53
Resolved
18
Unresolved
35
So far, so good. CompuIndia is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CompuIndia will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to CompuIndia

Having problems with CompuIndia?

File a complaint and get it resolved by CompuIndia customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Laptops / Notebooks
CompuIndia

Recently resolved complaints

View all complaints

Most useful reviews

CompuIndia reviews & complaints(53)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
[email protected]
May 11, 2020
Resolved
Report
Copy
Resolved

dell purchase | order# 300342960 | estimated delivery date 12 may-2020

Hi,

I purchased this system on 8th may, and earlier on the site it was showing that the delivery will happen within 3 days. However, now i got to know that the delivery will not be initiated before 18th may’20 due to covid-19. This was not informed to me earlier… to add to the issue you guys have barred your incoming calls on[protected] to ensure no one calls you…

I would like to cancel this order,...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
asdcoded
Feb 10, 2020
Report
Copy

laptop returned to compucare and order status marked as complete

I orderer the product "new xps 13 7390 laptop", order[protected] worth rs.1, 17, 870.00 from compuindia.com. I was redirected to this website from dell.com. This was a prepaid purchase. I was given a bluedart waybill number and the status said "return to shipper". Compuindia.com has marked my order number as "complete".

Pathetic service. I'll keep updating this complaint with timestamps to clock compucare.com's performance.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Cole Phelps
from Chennai, Tamil Nadu
Aug 22, 2018
Report
Copy

cheated me for rs. 1, 46, 990/-

Website: www.compuindia.com

I had ordered a dell xps 15 9570 laptop via compuindia on 1-august-2018. I had paid via debit card, the full amount, rs 1, 46, 990/-. They sent me an email on 11-august-2018 saying my order is shipped. They gave a tracking number which simply says consignment details not found. Which means they haven't actually sent the laptop, they simply gave a random tracking number to me. I have been contacting them via email since 13-august-2018, regarding...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Nafisa Mehdi
from Kanpur, Uttar Pradesh
Aug 17, 2018
Report
Copy

received damaged laptop

Address: 208009

I ordered a laptop from compuindia website on "18, july, 2018" and i received it on "23, july, 2018" the laptop i received had a manufacturing defect, its plasma screen was broken/display screen.
Its been 24 days i still haven't received a replacement, on "2, august, 2018" i gave the laptop to the ecom exp. Delivery boy to send it back to compuindia warehouse, its 15 days now from the date of "2, august, 2018" i still haven't received...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
himanshu1986singh
from Delhi, Delhi
Jul 4, 2018
Report
Copy

hdfc cashback offer on dell : order 300312577

Address: 380006

I had bought laptop from compuindia on 30th June costing me Rs 65000/- . I had check the Terms and condition of HDFC cash back offer on Compuidia site for which screen shot taken . While procuring the laptop from HDFC bank, I am not getting any conformation whether i am getting the any cash back offer or not .

The Person on customer Care of compuindia is very unprofessional and name is Mr Krishna Kumar . He dont even have...
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
G
gargparth7
from Dehra Dun, Uttarakhand
Apr 11, 2018
Report
Copy

compuindia - not giving refund for a undelivered laptop

Address: Chennai, Tamil Nadu, 600077
Website: www.compuindia.com

I placed a order for dell xps 9360 on 12th march, 2018. Order number[protected]. On 16th march, the postmaster brought me a courier which had a letter stating that "the box is empty". I refused to accept the order and asked the compuindia team to look into the issue and send me a another shipment or refund my money. On march 20, after continuous follow up i got the email from them, verbatim below:
—
Dear customer,
Greetings...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
G
G V L Satya Kumar
from Ahmedabad, Gujarat
Mar 31, 2018
Report
Copy

new laptop - not powering on...poor service

Address: New Delhi, Delhi, 110021

Laptop New Inspiron 155570 was booked on online prepaid mode on Dell Website at a cost of INR 54960/-. The laptop was delivered on 30th March 2018 at 4:30 pm at New Delhi. The laptop was booked in the name of my son Harsha Gandham, at the address :14-C, Railway Officers colony, Chanakyapuri, New Delhi, 110021...mobile no:[protected]...We opened the laptop and it is just not powering on...
Service tag no: 1DP5142 Express No: [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
D
Ditin Jindal
from Basi, Punjab
Feb 26, 2018
Report
Copy

rs 1000 cashback in paytm for purchasing dell laptop 5567

I have purchased a dell laptop 5567 on 17-feb-2018. when i ordered, it was showing that i will receive 1000rs cashback in paytm if pay throught paytm option but i have not received 1000 rs caskback against the laptop. Order details are below:
Order no:[protected],
invoice no:[protected],
mail id: [protected]@gmail.com,
paytm mobile no: [protected]...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sandeep pullangari
from Kharagpur, West Bengal
Feb 26, 2018
Report
Copy

money not yet refunded

I have made an online purchase of a laptop by paying by emi with my name sandeep reddy. But later received the damaged laptop. So i returned the order and its been approximately 3 weeks and they have not yet refunded my money. Order no.[protected]. I am daily calling to the customer care number but always it is saying busy. Tell me still how many days it will take for refunding my money. Please help......
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjaykshwh9
from Noida, Uttar Pradesh
Feb 6, 2018
Resolved
Report
Copy
Resolved

regarding paytm cashback

Address: 600077

Compuindia please give me My Paytm 1000 Cashback, I ordered laptop on 10-January-2018, but i did not recived paytm 1000 cashback till now. You told me dell will provide you cashback. i already contact with dell.he told me you will provide me my paytm 1000 cashback. so please return my cashback in paytm wallet ASAP.

Order id :[protected]...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
H
harjot_khurana
from Bengaluru, Karnataka
Jan 30, 2018
Report
Copy

received part in torn package, part also damaged from inside

Address: 560043
Website: www.compuindia.com

I recently placed an order for dell inspiron battery, order number:[protected]. I received it on saturday but the delivery box in which it came was all broken. One could easily access the battery inside and can put any other brand or anything inside the box.

So, i refused to accept it. Gng electronics aka compuindia team are the 3rd party vendor for dell in india for such requests. I contacted them through email support but...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vigneshrajaganesan
from Coimbatore, Tamil Nadu
Jan 13, 2018
Report
Copy

paytm cashback not received no response from compuindia

Address: Salem, Tamil Nadu, 636001
Website: www.compuindia.com

I purchased a product on compuindia. Said received a paytm cashback offer
Still i not received a cashback from paytm & compuindia
I made transaction on dec 18 2017
I wrote a mail many times to [protected]@compuindia.com
Said wait for 15 days. Still now i received cashback from compuindia

After i wrote a mail to [protected]@compuindia.com, said this offer provided by dell.
This is not proper response...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
T
talha tahir
from Kolkata, West Bengal
Dec 8, 2017
Report
Copy

delay in delivery of laptop bag

Address: Chennai, Tamil Nadu, 600077
Website: www.compuindia.com

My order was supposed to be delivered on 30th nov as per the details on the site, however it is 8th dec today and there is no delivery yet.
I have contacted them multiple times through email and have been given false expectations about the delivery, finally i contacted the courier company today and they mentioned that compuindia has asked them to return the product back to them without delivering it to me.
My order no is:[protected]br...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shubham199
from Gurgaon, Haryana
Nov 24, 2017
Report
Copy

battery error

Address: Gautam Buddh Nagar, Uttar Pradesh, 91
Website: COMPUINDIA.COM

I am purchased battery... On 30-september-2017... Its shows error not be work properly...
I[censored] exchange the battery...
Order no[protected]
I called ur toll free no but does not reply...
And not provide the solution.
He ask lunch time on 1:25 pm...
So please solve these issue shortly...
Thanks and regards
Shubham jain
My contact no - [protected]...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinodh Kumar Gandlapalli
from Chennai, Tamil Nadu
Sep 12, 2017
Report
Copy

power cord of monitor was missing

Address: Chennai, Tamil Nadu, 600009

My order no[protected] was ordered on 4th sep 17 and it was delivered on. 06th sep 17.in that power cord of the monitor was missing which i complained to compuindia on 06th sep 17. I was told to contact dell customer care which i did on 07th and they said they will take up the matter and resolve, will update me on email and mobile but did not get any reply. On 11th i contacted dell again they will escalate the issue and find out, will update...
Helpful
Found this helpful?
2 Comments
Report
Copy
V
vinayk63
from Pune, Maharashtra
Aug 16, 2017
Report
Copy

warranty not updated since last 1.5 years

Address: 400063
Website: www.compuindia.com

I have paid for additional 2 yrs warranty. Currently my laptop not working properly due to some issue in keypad and need to change that. Refer compliant id[protected]. Ndb additional 2yrs warranty not shown under dell online system my request to look into this and update the same.
I have paid to compuindia for additional warranty for 2 years after expiry of 1 year warranty offered by dell company along with the laptop.in such case...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogeshpathak
from Visnagar, Gujarat
Jul 29, 2017
Resolved
Report
Copy
Resolved

improper feedback & miscommunication against my po 300264885

I placed order po on 23rd, doing verbal & written follow-up for change in operating since 24th july to til date but unfortunately misguiding me since very first day & telling we are just shipping group there fore you must talk to dell technical support team. Finally agreed & offer me cancellation of order if dell is team is not responding

During this whole exercise, i got a mail in yesterday night that your item is shipped...
Helpful
Found this helpful?
Write a comment
Report
Copy
E
Emil Jose
from Chennai, Tamil Nadu
Jul 8, 2017
Report
Copy

Laptop inspiron 3567

Website: dell.co.in, compuindia.com

Never purchase dell laptop from compuindia

to much delay, no response on their callcanter number
dell also wont help saying it is compuindia problem.

purchased a laptop from them, was delayed in delivery
the service tag on laptop is not registered with dell even after a week.

unable to request a service from dell since service tag is not recognized.

dell wont take complain...
Helpful
Found this helpful?
Write a comment
Report
Copy
O
omprakash004
from Chennai, Tamil Nadu
Jun 5, 2017
Report
Copy

Regarding issue with compuindia site and battery

Address: 600102
Website: www.compuindia.com/accessories/laptop-batteries/studio-battery/dell-6-cell-battery-studio-1747.html

Link to the product:
https://www.compuindia.com/accessories/laptop-batteries/studio-battery/dell-6-ce...⇄

Ordered the above product on : 5 may 2017
Received the the product on : 7 may 2017

The battery received never fit my model and it was wrongly advertised and i notified them through mail and call from may 7th to till this date and no action from the company and from dell.br...
+2 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kavitha Ramachandra
from Delhi, Delhi
Dec 6, 2016
Report
Copy

Worst customer Service ever

Address: Bangalore, Karnataka, 562123
Website: www.compuindia.com

I ordered my laptop on 6th of November 2016, It was festive season during the time and I was supposed to get additional 2 yrs warranty with other Gift Vouchers.

But compuIndia delivered me the product on 29th of NOvember and when I emailed them about my additional 2yrs of warranty they asked me to contact Dell for it through email, however dell denied any support as the registration of the laptops to avail the offers were closed...
+4 photos
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

South Eastern Carriers
3.4
(3)
Acer India
1.5
(800)
Dell India
1.3
(3045)