CompuIndia — laptop returned to compucare and order status marked as complete

I orderer the product "new xps 13 7390 laptop", order[protected] worth rs.1, 17, 870.00 from compuindia.com. I was redirected to this website from dell.com. This was a prepaid purchase. I was given a bluedart waybill number and the status said "return to shipper". Compuindia.com has marked my order number as "complete".

Pathetic service. I'll keep updating this complaint with timestamps to clock compucare.com's performance.

09th feb, 2020 [10:51 am]: order placed.
10th feb, 2020 [12:25 pm]: received an email from compuindia.com saying order was shipped.
10th feb, 2020 [evening]: checked bluedart website with waybill number. Says "return to shipper - 10 feb 2020 22:07".
10th feb, 2020 [08:37 pm]: mail sent to [protected]@compuindia.com.
10th feb, 2020 [11.55 pm]: posting this complaint.
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