CompuIndia — power cord of monitor was missing

Address:

Chennai, Tamil Nadu, 600009

My order no[protected] was ordered on 4th sep 17 and it was delivered on. 06th sep 17.in that power cord of the monitor was missing which i complained to compuindia on 06th sep 17. I was told to contact dell customer care which i did on 07th and they said they will take up the matter and resolve, will update me on email and mobile but did not get any reply. On 11th i contacted dell again they will escalate the issue and find out, will update me on mobile and email but no reply. On 12th i again contacted dell this time they say, they contacted compuindia and said compuindia has delivered power cord along with the system, which i did not receive and informed same to dell for which i am wasting my time all these days. Now they say will talk to compuindia and try to resolve. As for my experience i srrongly suggest please do not buy dell products through compuindia as they are not worried to resolve the issue inspite of mailing them so many times they just pass it to dell, who have no control on compuindia. Will update on this platform if any positive response comes from compuindia or dell