| Address: | Gautam Buddh Nagar, Uttar Pradesh |
Purchased online a Dell Vostro on 11 December 2014 with the order number given as[protected]. Apart from delivery service it was pathetic experience of my life. The package was circulating in Delhi for past 6 days and when I threatened to file a complaint in the consumer forum out of chaos they delivered the product on 19 December 2014. When I received the product within the invoice there was service tag number provided which was not provided earlier in the confirmation mail regarding the transaction and when I checked I found it to be approximately one year old as it was shipped on 6 January 2014 and was about to expire on 07 January 2015. Then I realize why there were delaying the shipment of product. The review were also bad regarding the refund of payment. I decided not to resend the package but to enquire about the warranty, The response was also as expected there forwarded me a mail regarding the ownership detail to go ahead with the transfer of ownership on 20 December 2014. I did it after when there assure me regarding the update of warranty. There are least bother about it. Finally finding no way out. It is a kind of forgery and malpractices from the company side playing with customer money. If an individual look on the review provided by various customer, their experience regarding the trauma there went through purchase of product as well as regarding refund is beyond imagination where the delivery as well as refund has exceed beyond 4 months.
Kindly look into these matter as other customer do not get cheated and if possible prohibit there website for online transaction Was this information helpful? | 
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