[Resolved]  Accel Frontline Services Ltd — Delay in replacement

Address:

New Delhi, Delhi

To WHOM IT MAY CONCERN,


I had given my Transcend 32 GB Micro SD card for replacement on 08th Dec 2012 at Accel FrontLine limited, 601-604 Ashok Bhawan, Nehru Place - New Delhi - 110019
and my Call ID is TSCBFJ[protected]DW. The representative said to collect after 30 days.

After one month i called at the given number in the receipt acknowledgement they said the replacement has not arrived to call after 15 days.

after a 15 days they told me that replacement is still not available to call again after 15 days.

Again after calling 15 days they said to call again after 15 days it is still not in stock.

Again after a couple of days they provided me phone no: of head office in Chennai[protected], I called there but no response.

After calling them more than 20 times more than 3 months have passed, and i am still waiting for my 32 GB Micro SD.

It is a total inefficiency on your part to provide timely services to customers.

If I do not get my product replaced immediately i shall have to take the matter to court of law for which you will be responsible solely
and any expenditure arising out of this shall be your responsibility.

Thanks

Manik
Emai- [protected]@ymail.com