Convergys India — Pathetic management who treats you like slaves.

Address:Gurgaon, Haryana, 122001

I have seen this company turning to a peice of [censored] in last 15 months.
They treat you like Slaves there. They will implement a policy in a back date and will say, we dont need to inform u if we have to make any change. Managers are taking over wf job on the floor and they make people work continuously for 6, 7 hours.. In last 6 months, they have developed an environment where someone even has to ask permission to go for a pee as well. They tell u that we have culture of addressing evryone by their frst name but on the floor it's opposite. People are doing Sir, Sir all the time. Management sometimes dont even let people have their dinner because they have overflowing ng chats. I worked in uverse voice and now working in chat since jan 2016 as voice was shut down. The environment in chat is even worse than any third class domestic bpo. They tell u in training that its no english speaking zone.. Earlier there used to be fine for 50inr if soneone speaks in hindi but in chat, nobody speaks english. They converse in hindi and native language and TLs abuses their agents in so many ways that someone cannt imagine. I resigned on 3rd september 2016 and on 5 sep 2016, they changed policy of notice period from 1 to 2 months and surprise was that they implemented that from 1st september... How can that happen, i m still wondering.. No one was told about that change before 5th and if we were informed, i woyld not had taken job anywhere.. But when i asked HR, she said, we don't need to tell u about policy change. This shows what we are to them.. I[censored] tell them that u are having issues, then it will back fire at u.. I used to be exceptionally well in terms of scores. My scores are still unbeatable except login hours as i dont feel like working there and i am not comfortable for slavery... This environment may be good for slaves but i m not one of them. This environment demotivated me so much that i am not willing to work ij convergys for even one day.. I am about to leave in a week and still in system.. After giving 15 months, i got appraisal of 200 rs. Per month... Cmony has no explanation for that.. There are at least 20 more like me.. Whereas, some people got appraisal of 8000 rs after 3 months of joining cmpny.. Salary is inconsistent.. We had to wait for this [censored] slap on the face appraisal fpr 2 months. It was due to be credited on july 1 but it got credited on september 3rd.. Some people are still awaiting... They are so good in cost cutting that everyday we have to make at leat 10 calls to faculty to turn on the AC. A microwave is stopped in cafeteria which is only one at the entire floor and it has been 40 days, conpany has not yet got an Approval to get that repaired.. If someone wants to know more, , they can ask in comments. I have at least 10 more people who are harrased in same ways and different and we are hoping this reaches to convergys headquarters anyhow.. This company disgusted us...
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    Convergys India  Phone
    +91 80 4060 5300
    Convergys India  Address
    Divyasree Towers #55, Bannerghata Main Road, Bangalore, Karnataka, India - 560029
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