Convergys India — Unfair, Unprofessional and Inhuman Treatment at Convergys with junior/newly recruited employees. Moreover, no respect for women.

Address:New Delhi, Delhi, 110058
Website:www.convergysindia.in

Can a HR terminate the employees for not acknowledging something which they don't agree with? I recently joined Convergys, Gurgaon and I was on PST training period.

My trainer Mr. Ronald Raj Dutt, shouted at me and insulted me in front of our entire batch just because I asked him for a help to set my monitor since it was not working. Before that, in the morning also, I asked him for help regarding my cab since I was not getting cab for 2 days. Then also, he disconnected my call and shouted at me for that when I entered inside the training room.

I did not say anything, just asked him to talk normally. Can't he talk to us like a human? He talks to us as if we are some dogs, not a human. He doesn't have any professionalism. Everytime, instead of teaching us, he would just threaten us that how powerful he is and how he has that ability to terminate anyone whenever he wants.

Later, his boss (the training manager) called me and again, she was shouting at me on top of her voice. She was more annoying than her subordinate Mr. Ronald. She literally was abusing me. For what, I was still wondering. She did not even let me speak a single word and I was like, a small puppy, in front of them.

After that, I have been asked to acknowledge a CAP which stated something I didn't do. I completely denied to acknowledge the CAP because I did none of them mentioned in the CAP. I just asked for help regarding my system and cab.

I then cleared everything regarding that with the Senior HR and she agreed to write what exactly had happened. Everything had happened in front of the entire training batch so neither I could lie nor could he. I told her everything and they investigated on that issue as well.

But then again, a man who claims himself to be my HR (but he is actually an HR), didn't buy it. After 2 days, he called me to his office (twice), let me sat beside him and asked me to acknowledge whatever he has written on the CAP and when I refused it, he shouted and yelled at me the same (why can't these people talk normally?). Whatever written there on CAP was all a fake allegation and so, I couldn't acknowledge something which I haven't done, right? Finally, he asked me to leave the office and sent me a termination email on the basis of insubordinate that very night.

Is not acknowledging the something which is not correct and which I am not agree with or haven't done, an insubordinate?

Does he have that authority just because he is an HR, to fire anyone just like that??

Whom should I approach for help?

I am new here in this company so I really don't have any idea whom should I approach for help and I don't even have that senior HR's contact no. or mail id. Her name is Anamika.

Can they terminate anyone without adding any senior or other officials while terminating a employee through email? In that termination email, he didn't cced anyone. It was only me. Sent from his id and sent to me only, no one in the cc list. Is this termination legally right or void?
Was this information helpful?
No (0)
Yes (0)
Convergys India customer support has been notified about the posted complaint.
Complaint comments 

Comments

forward the same message to andrea.[protected]@convergys.com CEO (Andrea Ayers) and be happy you are freed from these monsters.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Convergys India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    115
    Pending
    0
    Resolved
    43
    Convergys India  Phone
    +91 80 4060 5300
    Convergys India  Address
    Divyasree Towers #55, Bannerghata Main Road, Bangalore, Karnataka, India - 560029
    View all Convergys India contact information