Coolpad — complaint about coolpad a8 (worst phone, worst service and worst response from coolpad)

I purchased a handset of coolpad a8 from gadgets 360 on dt. 23.01.2018.in there handset there was a problem, firstly there is a battery issue and second is display problem. I already logged a complaint in gadget 360 but there is no any respond from their side, i am really not satisfied with the service provided. As per customer care executives, they told on 19.02.2018, they will provide updates but till now no any updates, i called many times in their cusomer care department but ther is no response from their side, apart from their template mail, order no. O7b50ea45b6ec6cc87 and complaint id: - 496200, you are requested to please make to resolve the issue and refund back my money from the seller asap.

Best regards
Sunita rani