Coolpad India Customer Care
Coolpad India
Customer satisfaction rating: 3%
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347
COMPLAINTS

Coolpad India Customer Care

Coolpad India

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Address
1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala
Cochin
Kollam District
Kerala
India - 682016
Landmarks:Near ICICI Bank

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
193
down
98

Phone:
Phone:
+91 22 3043 0101  [International]
up
99
down
51

Customer satisfaction rating
3%
Complaints
347
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
SatClosed
SunClosed

Coolpad India related photos (74)

Coolpad India Complaints & Reviews

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Coolpad India — heating issue, fingerprint sensor not working

 Darling Chandu Naidu on Jan 16, 2018
My mobile coolpad note 5 gives on 05.12.2017 your expected return date 19.12.2017. What happened..? What problem..? When to come in my mobile.. Still i'm not take in my mobile. Urgently i have to my mobile because i'm faced small problems in my business please quickly give to my mobile please please..!! I'm requesting yourself.. Please sir.. Thanking you....
Complaint comments  Read comments Complaint category Business & Finances

Coolpad India — my mobile data to be stolen from my mobile phone

 Bhavana Bagul on Jan 12, 2018
When ever i used internet data on my mobile phone, i noticed that pop up shows on the screen:- "data send", "data received", "channel close"

What is this?

Is my mobile phone data going to be stole.??

And one notification come everytime about harmful application. That is "cool show" application. I disabled it everytime..

I am using coolpad note 3...

Please focus on my complain and do something as soon as possible..

It is very important to know what happen is going on in my mobile phone..

After...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Coolpad India — mobile coolpad note 5

 Anil Sharma Anni on Jan 12, 2018
This is to inform you that on dated 28/10/2017 i have handover my coolpad mobile (Imei -[protected] & [protected]) to m/s daya it solutions for some problem in fingerprint sensor since than continuously i am communicating with said authorized service centre & customer care every time i get ensure for next week. I am unable to understand appropriate date of next week.
Ultimately i came in your jurisdiction to get justice for said negligence for a product. Hope to get positive response

Job no of authorized service centre - rgjobpar[protected]
Mobile imei -[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Coolpad India — we need android update nougat version in wireless update immediately

 Rithick Rj on Jan 7, 2018
Dear coolpad,

Hi i'm raja.. Im one of the coolpad note 5 user... We immediately need android update nougt version in wireless update...!!!

Plz i m very request u that i want wireless update fr 6 r 5 months once

So this is the my complaint plz quickly solve it...!!!

Many time i talk & dicuss about this problem to coolpad india in facebook page...!!! But he is not sloved...!!!

So i request to you...!!! Plz accept it & solve

Thanking you

- yours faithfully
S. Raja...
Complaint comments  Read comments [1]Complaint category Other

Coolpad India — my problem not solved till now [Resolved]

 Mohd Musharraf on Jan 1, 2018
Dear sir i have been giving my mobile for repairing from last two month but till now problem is not resolved still then my mobile is with the service center only and also i am the warranty customer neither, they are replying anything as when i do contact the service center customer they senior supervisor sasang patel he is also not ready to talk with me and when i do contact him many times, he is disconnected my call also as sir i cannot able to understand why they are letting the warranty customer to suffer so much instead they should do my work on warranty and priority basis, but they are not...
Complaint comments  Read comments Complaint category Mobile Handsets

Coolpad India — new mobile battery life quickly down

 K RAMESH KANNAN on Dec 31, 2017
Hi sir. I am ramesh kannan from tenkasi (Tamilnadu).
I buy one new coolpad cool 1 32gp 4gp variant in 19.12.2017 via tata cliq. This phones main features was long battery life i know. But now (With in one week) my phone battery backup is very too low.. What can i do... For example all compare to other same device its very poor battery performance..
Pls supoort me..
I thing coolpad company is provide service.....
Complaint comments  Read comments Complaint category Mobile Service Providers

Coolpad India — I'm complaining about phone

 Sudeshmahi on Dec 28, 2017
I have purchase coop play 6 through amazon in oct 2017. I used the same hardly 15 days in which 2 time mother board complaint face by me ist it's mother board changed on 23 dec and again the same problem arise on 25 dec and submit mobile to service centre at laxmi nagar, new delhi. I used mobile more than 13 years but this time experience is very bad. Request replace my handset to new one please....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Coolpad India — phone not repair in last 2 month

 lateef1988 on Dec 30, 2017
Hi,
I have giiven coolpad note 5 to repair for not showing fingure print option in 4 November 2017 but still waiting they have no response, i called many time within 2 month but only one reply plz wait one week, still he is not respond and not given any deadline to return my mobile. and JOB no is RGJOBPAP/[protected], DATED[protected] and its still pending and all time he respond me plz wait 1 week....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Coolpad India — phone not repaired since last 1.5 month

 Shankar Prajapati on Dec 27, 2017
I have submitted my coolpad phone (Coolpad mega white) job sheet no-js[protected] on 15/11/2017 at surat, gujarat.
I have talked 3 times with your employee but they are giving only one answer that still parts is not available so your phone is not repaired.
Now it's too long as above 1 month, kindly give me idea that what kind of service you can provide to me and also that by when my phone repires and handover to me.
I have not get reply from your side.
Kinldy update as service centre not giving proper answer.
Otherwise i have to move ahead and complain to concern...
Complaint comments  Read comments [1]Complaint category Insurance

Coolpad India — coolpad poor after sale service

 Rima Abhishek Nigam on Dec 27, 2017
To the concerned person in coolpad dealing with the customers with after sale services. I recently purchased the coolpad cool1 in delhi and within few months i started facing the charging issue in the same. I went to the their service center in delhi (Which is basically the office of ctdi - regenersis india private limited in nehru place). I was assured that i will get the mobile back in 7 to 10 days. It is now over 20 days and i am not getting any response. I am calling the service center daily but they are not responding properly. I only get one answer every time that they have not received the...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Coolpad India — too much delay mobile repair

 Lovepreetkuma16 on Dec 27, 2017
I have give to my mobile for service in dated 06-12-17 in coolpad service center
In hyderabad. My mobile coolpad cool1 is under warranty but suddenly his display stop working. Till date my mobile not repair i have so many time call to coolpad customer care center and service center but they are give me every time next week time, i am very disappointed from coolpad waste decrease service

My job sheet no. Js[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Coolpad India — delay in providing service for two months

 Aahnanth on Dec 26, 2017
I bought a coolpad mobile (IMEI - [protected]) through online, and it have a touch issue and my mobile have under warranty, so I went to the (Coolpad Authorised Service Centre, 81/A, 1st Floor, Pillayar Koil Street, , Ashok Nagar, Chennai, Tamil Nadu 600083. Phone:[protected] authorized service center, and I gave the mobile on 27th October, Jobsheet number is: RGJOBPJX/[protected] SPJX/000372; For the past two months, they not responded properly, so I contact the national customer care[protected], they also told to wait one week for every-time for the past two months. So, please take...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Coolpad India — delay in repairing of phone in warranty

 Bijay74 on Dec 26, 2017
Submitted my coolpad note 5 for line bar on screen on 27.10.2017 at m/s comptonics, sahid nagar bhubaneswar ([protected]), authorised service center of coolpad india. Inspite of repeated communication to the service center, customer care[protected] and the company (E-mail), it was not repaired. Every time they said part is not available it will be done this week. Job sheet no. Rgjobpab/[protected], imei no. [protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Coolpad India — leeco coolpad cool 1 4gb

 unknown youtuber on Dec 26, 2017
I have just purchased this mobile 2 months ago from amazon and it hangs and lags a lot it is disappointing me. I also see colour variation in the top side and the bottom side of the phone
And also a very thin line in the downside of the screen with this condition how could i use my phone... It has 4 gb ram still hangs a lot at times i think of throwing this phone.. Its service centre in odisha is in bhubaneshwar.. So couldn't go to it for my problem and also call doesnot forwards to your # call center...😥😡...
Complaint comments  Read comments Complaint category Mobile Handsets

Coolpad India — battery blast

 D.j. Javed on Dec 23, 2017
One day i was play songs in mobile immedately mobile battery blasted i am very lucky blasting time my mobile was put at long distance for me. This is very bad product please costumer of coolpad be aware for this product. It is very harmed for you. Coolpad some mobile are very problem founding at the time in india. Please users of coolpad be aware for our bad product...
Complaint comments  Read comments Complaint category Mobile Handsets

Coolpad India — repairs

 Kishoreyvj@gmail.com on Dec 23, 2017
I gave my coolpad mega 3 mobile (Through on site go insurance company) for a display problem on 20th of november 2017, till now the reply i got from the service provider is we have not received the spare from nodia office. We could do the service only on receiving the spare. It is very funny, in the modern world, anything can be got within a week period, to get a spare from noida to hyderabad taking more than a 1.5 month. How can possible if they have take 44 days. Now i think that they not able to repair the mobile so i want replace against my mobile with compensation of waste of time.
Client...
Complaint comments  Read comments Complaint category Mobile Handsets

Coolpad India — coolpad cool 1 repair

 Md Waris on Dec 23, 2017
Me [abdul bari] from delhi sir back botton of my phone dosent work but my phone is in warrenty period and subbmitted to devika tower new delhi today on 23rd december 17 my phone completed 53 days at service centre.; every time i called the service they replyed that parts are not availabe give me one week. Sir your service is very irritating plz repair my phone i m very upset for this...
Complaint comments  Read comments Complaint category Mobile Service Providers

Coolpad India — repair

 Md Waris on Dec 20, 2017
Sir me abdul bought coolpad cool 1 after one month i faced some problem that some part of display dosent work so i submitted the mobile to service centre devika tower nehru place delhi. Sir today on 20 december 2017 my mobile complets 51 days at service centre. I called many times but no hopeful reply i got. They put my call on hold or dosent reply. Sir i m really in problem plz help me....
Complaint comments  Read comments Complaint category Mobile Service Providers

Coolpad India — otg not connected

 Shyamsingh65 on Dec 20, 2017
This is with regard to complain no. (Job no. Rgjobphw/[protected]. It was launched at shree service tech, vashi for otg not connected the model coolpad 6.
However the dealer keeps on saying that the genuine spare parts are not available from coolpad. It's has been almost a month since the mobile is in service center.
Kindly lookin to this issue at the earliest priority and sort things out as it shows very poor customer service taking account that mobile being a very important device in today's life.
It has been a week since i have lodged this complain. If i do not get response...
Complaint comments  Read comments Complaint category Mobile Handsets

Coolpad India — to block my mobile imei numbers

 lakshmialaganuru on Dec 16, 2017
Dear sir,
I { lakshmi } lost my mobile yesterday, so i request you to block my mobile imei nos. I purchased on[protected] from online by amazon.in.
I am giving my mobile details :
Order id[protected],
Invoice number : ka-blr[protected]

My mobile model no - coolpad note 3 plus[protected],
My imei nos - sim - 1 - [protected]
Sim - 2 - [protected]...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

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