Coolpad India — Cool 1 | |||||
I bought a phone on 12th April. I used it for a month and facing issue with Wifi Mac address. Every time I reboot the phone, wifi mac address changes. I went to the authorized service centre at S G Infotech Borivali Mumbai, and they are clueless about the problem. Unable to solve it, I contacted the customer care and had the worst experience. Arrogant, unaccountable and rude! I mailed my problem to [protected]@coolpadindia.com and havent got any revert yet more than 2 days. I spoke to Area head Mihir Shah and he assured me my problem would be looked into. I am using coolpad since 2 years but this is a defective handset since begining. They flatly refused to refund or replace the handset. I am going to consumer court if I dont get a replacement in a week. Was this information helpful? | |||||
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Coolpad India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I have Face This Problem Purchase Date 19/10/16, mobile Not Working Properly I have submit my mobile in service center but this Problem Not solved, so plz solved my problem,
this Service center persons is not properly Handled customers
plz Contact Me [protected]
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this Service center persons is not properly Handled customers
plz Contact Me [protected]
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+91 22 3043 0101 [International]
1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala, Cochin, Kerala, India - 682016
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2). Charging problem in mother board
3).earphone problem in mother board