Coolpad India — cool 1 not repaired

Seema Batra

from Nagaur, Rajasthan

Address:

Jaipur, Rajasthan

My jobsheet no. Js[protected] in my coolpad cool 1.. Back buttons are not working. I have given my handset at jaipur service centre. They told me to collect phone after 15 days.. Now after 1 month they are telling to wait.. Every time i call to customer care they tell that your phone will repaired after 4 days.. But now 1 month is completed... They never transfer their call to higher authorities... I have to take this issue at higher authorities..

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Comments

Manoj Nagarya

from Itarsi, Madhya Pradesh

My mobile display was spoiled.I deposited my mobile on November 14, 2017 in the service center but my phone has not been recovered yet.

rwithdalways

I had purchased a coolpad cool1 mobile phone from Amazon in the month of April. In the month of August my Mobile fell and the screen was damaged, but it was still in working condition.One fine day, I woke up to find that my Mobile was off. I tried to switch it on but no response, I connected the charger and switched it on and lo! it turned on. However it would turn off as soon as I disconnected the charger. So I took it to the service center, I was informed by the technician that the screen would break if they opened it and that screen needs to be changed, to which I agreed. They tried to open it and after a few minutes told me that some liquid has gone inside so its much damaged and that I would need to shell out more money to get it repaired. My question is if I have to shell out half the price of the phone, then what is the use of warranty period and why are we given this lollipop? Rakesh -[protected]

Añìł DøNg TåMü

from Delhi, Delhi

Sir I update my Coolpad note 3 lite in marsmallow but now it's some functions not working like settings are not open etc please help me