Coolpad India — coolpad note 8 warranty issue

arun9841

from Delhi, Delhi

Address:

coolpad india address unknown, 600004

I have given my coolpad note 8 for warrenty service since it porblem with headphone after a week i got back and faced several other issues like no call sound, vibirator not woking sound butten not working and all. Again they created another job sheet on 25-dec-2019 still now i dint get back and service center saying no parts rcvd from coolpad headofffice. I tried their customar care several times they not answering properly not just asking to wait, i sent several emails not response from coolpad. Job# vt[protected], job2#vt[protected]. Some one adice me with their headoffice address at india to take legal proceedings, i will not leave as it is

Was this information helpful?

No (0)

Yes (0)

Coolpad India customer support has been notified about the posted complaint.

Feb 06, 2020

Updated by arun9841 I have provided the Serice number which has the contact number, address, email address and everything, this response form coolpad was just formal and they never take any action. toady i called customer care coolpad india and received the same responses as still in process its almost 45 days. i have made a complaint at consumer helpline and they have sent several 3 emails but this coolpad has never take action towards resolution and i was advised by consumer helpline to contact the distict consumer forum since they are not responding to their official emails, i have was in process of sending legal notice to their headoffice and a copy to service center. i am posting this just to make aware the peoples dont beleive on thse fake responses from irresponsible companies who are doing unfare trade practices.