Coolpad India — coolpad service center (sv care service center, near big, bazar beside dwaraka inn

Address:

530016

We have ordered coolpad note 5 on jan 22, 2017 and recieved on 30th jan 2017. The mobile was working properly. We went to service center sv care service center, which is authorized service center, on 22th jan 2018, as we had some very small problem. They updated the software. But after soft ware updating we got some heating issues, charging problem and quick draining of battery and even sims didnt work. They updated the software again and problem didint get solved. Then they sent us to another coolpad service centre. There the software was again updated, then sims worked but the other problems arent solved. Then they are saying that there may be hardware issues and asking us to pay fr that. As all the problems which werent the there earlier arised due to them why shld we pay for that? They are saying there might problem in mother board which costs 3500. Y shld we pay when we gave the mobile in the warranty period? We called coolpad custmoer support and mail 3 times also, but ther is no respose, we spent 3days for this problem and lot of time waste and suffring agony, pl reslove my problem. The service center person talked very harshly i recorded audio in service center, it is in telugu